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How to Contact 1st Security Bank Customer Service

1st Security Bank is a community bank based in Washington. It offers a range of personal and business banking services to its customers. If you have any queries or need assistance with your account, there are several ways to contact the bank's customer service. In this article, we will discuss the different contact options available to reach out to 1st Security Bank's customer service.

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Written byDavid Thompson
Published onSeptember 17, 2023
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How to Contact 1st Security Bank Customer Service

1st Security Bank is a community bank based in Washington. It offers a range of personal and business banking services to its customers. If you have any queries or need assistance with your account, there are several ways to contact the bank's customer service. In this article, we will discuss the different contact options available to reach out to 1st Security Bank's customer service.

Call Customer Support

One of the easiest and most direct ways to contact 1st Security Bank's customer service is by phone. You can call their dedicated customer support line at (800) 683-0973. The customer service representatives are available from Monday to Friday, between 8:30 am and 5 pm PT. They can assist you with various inquiries, including account-related questions, transactions, and general banking information.

Email Customer Support

If you prefer to communicate in writing, 1st Security Bank also offers customer support via email. You can email your questions or concerns to the bank's secure email address. To access the secure email link, visit the bank's official website at www.fsbwa.com/contact. Click on the email address mentioned on the page to compose a message directly to a First Security Bank employee. This provides a convenient way to seek assistance or clarification on specific banking matters.

Visit a Branch

1st Security Bank has several branches located across Washington, where you can receive in-person assistance. To find the nearest branch to your location, visit the bank's official website at www.fsbwa.com/locations. The branches offer a welcoming environment and friendly employees who are ready to help with your banking needs. Whether you have questions about opening a new account, making a transaction, or accessing other banking services, the branch staff will provide personalized support and guidance.

Online Banking Support

For online banking-related queries, 1st Security Bank provides comprehensive support through their online banking portal. You can access the online banking system by visiting www.fsbwa.com/online-banking. Once logged in, you can check your account balances, make transfers, pay bills, and perform various other banking transactions. If you encounter any technical issues or have questions about using the online banking platform, you can contact the bank's customer service at (800) 683-0973 during their business hours.

Frequently Asked Questions (FAQs)

If you have a general query or are unsure of the best way to address your concern, it is recommended to check the bank's FAQ section on their website. The FAQ page provides answers to commonly asked questions and covers various aspects of banking services offered by 1st Security Bank. To access the FAQs, visit www.fsbwa.com/personal-online-and-mobile-banking, and scroll down to the bottom of the page. The FAQ section can help you find quick answers and guidance without needing to contact customer service.

1st Security Bank understands the importance of providing exceptional customer service. They strive to assist their customers promptly and efficiently, addressing their queries and concerns. Whether you prefer to communicate through phone, email, in-person, or via online banking, the bank offers multiple avenues to ensure a seamless banking experience.

Remember, for any specific inquiries or account-related concerns, it is advisable to contact 1st Security Bank directly through the provided contact channels. Their dedicated customer service team will be happy to assist you and provide the necessary guidance for your banking needs.

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