How to Cancel Your Peloton Membership
If you need to cancel your Peloton Membership, the process is simple. Follow the steps below to complete your cancellation.
Step 1: Log in to Your Account
Log in to your account on the Peloton website. Visit Peloton's official website and click on the login button. Enter your username and password to access your account dashboard.
Step 2: Navigate to Your Account Settings
After logging in, go to your account settings. Look for the section labeled 'Account Settings' or 'Membership'. Click on this section to proceed.
Step 3: Find the Membership Cancellation Option
In your account settings, locate the option for managing your membership. This is typically labeled 'Manage Membership' or 'Cancel Membership'. Click on it to start the cancellation process.
Step 4: Follow the Cancellation Prompts
You may see additional prompts or offers as Peloton attempts to retain you as a member. If you wish to proceed, continue through these prompts until you reach the cancellation confirmation screen.
Step 5: Confirm Your Cancellation
On the final confirmation screen, follow the instructions to confirm your cancellation of the Peloton Membership.
Step 6: Receive Confirmation
Once your membership is successfully canceled, you will receive a confirmation email from Peloton. Check your email inbox, including your spam or junk folders, for this confirmation.
Additional Notes:
- Peloton may have a notice period before your membership is fully canceled. Review your membership agreement for details.
- If you experience any issues or need help, contact Peloton's customer support for assistance.
Canceling your Peloton Membership means you lose access to their content, classes, and benefits. If financial concerns are prompting you to cancel, consider alternative options like downgrading your plan.
Should you choose to rejoin Peloton in the future, log in to your account and follow the provided steps to reactivate your membership.
