How to Cancel Your MaxxSouth Broadband Internet and TV Subscription

Cancelling your MaxxSouth broadband internet and TV subscription is a simple process. Follow the steps below for an easy cancellation.

Step 1: Gather Your Account Information

Collect your account information before starting the cancellation. You'll need your account number, billing address, and any other relevant details related to your MaxxSouth subscription.

Step 2: Contact Customer Service

To proceed with the cancellation, contact MaxxSouth's customer service. You can call them at 1-800-457-5351 during business hours. Alternatively, visit MaxxSouth.com and check the customer service section for other contact options.

Step 3: Inform Customer Service of Your Cancellation Request

When you reach a customer service representative, let them know you wish to cancel your subscription. Provide your account information to speed up the process.

Step 4: Return Any Equipment

If you have received equipment from MaxxSouth, such as a modem or set-top box, you will need to return it. The customer service representative will guide you on how to return the equipment and inform you of any associated costs.

Step 5: Confirm Cancellation and Finalize Details

After your cancellation request and returning any equipment, ask for confirmation that your subscription is cancelled. Note any final billing details or refund information.

Step 6: Verify Cancellation

A few days later, check your account status online or contact customer service to confirm your MaxxSouth broadband internet and TV subscription is cancelled.

Additional Tips

• Cancel your subscription several days before your next billing cycle to prevent being charged for the upcoming month.
• Keep any correspondence or confirmation numbers related to the cancellation for your records.
• If any issues arise during the cancellation process, ask to speak with a supervisor or manager for further assistance.

Following these steps will help you cancel your MaxxSouth broadband internet and TV subscription smoothly.