How Can I Contact Eversource Customer Service?

Eversource provides electricity and gas services to residents and businesses in several states. If you need to contact Eversource customer service for issues such as reporting outages or billing questions, there are several ways to do so.

1. Call Customer Service

You can reach Eversource customer service directly by phone:

• Connecticut: 1-800-286-2000
• Massachusetts (Electric): 1-800-592-2000
• Massachusetts (Gas): 1-800-688-6160
• New Hampshire: 1-800-662-7764

Have your account number or other identifying information ready when you call.

2. Use the Online Chat Feature

You can use the online chat feature on the Eversource website. Look for the chat option to communicate with a customer service representative in real-time. This allows you to get immediate answers to your questions.

3. Send an Email

If you prefer email, you can send a message to Eversource customer service. Check the Eversource website for the correct email address for your specific issue. Include relevant account information to help speed up the response.

4. Visit a Local Office

You can visit a local Eversource office for in-person assistance. Local offices can help with account inquiries, payments, and service requests. Visit the Eversource website for the address and hours of operation of the nearest office.

5. Check the FAQs and Online Resources

Before contacting customer service, consider checking the Frequently Asked Questions (FAQs) section on the Eversource website. It may provide answers to common inquiries and save you time. Eversource also offers various online resources, including energy-saving tips and outage information.

6. Follow Eversource on Social Media

Eversource is active on various social media platforms. Following them can provide updates on outages and customer service information. You can also send direct messages for assistance through their social media accounts.

Reaching out to Eversource customer service is straightforward. Choose the method that suits you best, and Eversource will assist you with your needs.