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Aéropostale Return Policy and Extended Holiday Return Policy

Aéropostale is a popular American clothing and accessories retailer known for its trendy and affordable fashion options for young men and women. However, sometimes you may find yourself needing to return or exchange an item due to various reasons, such as the wrong size, color, or style. In this article, we will explore Aéropostale's return policy and whether they offer an extended holiday return policy.

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Published onOctober 24, 2023
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Aéropostale Return Policy and Extended Holiday Return Policy

Aéropostale is a popular American clothing and accessories retailer known for its trendy and affordable fashion options for young men and women. However, sometimes you may find yourself needing to return or exchange an item due to various reasons, such as the wrong size, color, or style. In this article, we will explore Aéropostale's return policy and whether they offer an extended holiday return policy.

Aéropostale Return Policy

Aéropostale has a fairly flexible return policy designed to accommodate customers' needs and ensure a seamless shopping experience. If you are not satisfied with your purchase, you can return or exchange your items within 60 days of the original purchase date. To be eligible for a return, the items must be in their original condition, unwashed, unworn, and with all tags still attached.

To make a return, you have two options:

  1. In-Store Returns: You can visit any Aéropostale retail store within the United States and present your original receipt or packing slip alongside the item(s) you wish to return. The store will process the return and provide you with a refund in the original form of payment. If you paid with a credit card, the refund will be credited back to the same card.

  2. Online Returns: If you made your purchase online through Aéropostale's official website, you can initiate a return through their online portal. Visit the "Returns" section on their website, provide the necessary information, and follow the instructions to print out a prepaid return label. Attach the label to your package and drop it off at any UPS location. Once the return has been received and processed, you will receive a refund to your original form of payment.

It is important to note that original shipping charges are non-refundable, and you will be responsible for the return shipping costs when making an online return unless there was an error or defect with the item.

Extended Holiday Return Policy

During the holiday season, Aéropostale often extends its return policy to accommodate gift purchases. The extended holiday return policy typically allows for returns or exchanges beyond the standard 60-day window. However, the exact duration and terms of the extended return policy can vary from year to year, so it is essential to check the details on their website or contact Aéropostale customer service for the most accurate information.

It is common for Aéropostale to implement an extended holiday return policy that covers purchases made in November and December. This allows gift recipients ample time to return or exchange items without feeling rushed. The extended holiday return policy typically pushes the deadline for returns to the end of January or early February.

It is important to keep in mind that the same rules for returns and exchanges apply during the extended holiday return policy period. The items must still be in their original condition, with all tags intact, and accompanied by the original receipt or packing slip.

To take advantage of the extended holiday return policy, follow the same return procedures mentioned earlier. Whether you choose to return in-store or via mail, ensure that you adhere to the guidelines to receive a refund or exchange smoothly.

Conclusion

In conclusion, Aéropostale has a generous return policy that allows customers to return or exchange items within 60 days of purchase. During the holiday season, they often offer an extended return policy to accommodate gift purchases. If you are unsure about the terms and duration of the extended holiday return policy, it is recommended to visit their website or contact Aéropostale customer service for the most up-to-date information.

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