Applied Industrial Return Policy and Extended Holiday Return Policy

At Applied Industrial, customer satisfaction is a top priority. As such, the company has implemented a comprehensive return policy to ensure that customers are confident in their purchasing decisions. In addition, Applied Industrial also offers an extended holiday return policy, providing customers with peace of mind during the busy holiday season.

Applied Industrial Return Policy

Applied Industrial understands that sometimes a product may need to be returned for various reasons. Whether it's a defective item, a wrong product, or simply a change of mind, the company aims to provide a hassle-free return experience for its customers.

To initiate a return, customers are required to contact Applied Industrial's customer service within 30 days of receiving the order. The customer service team will then guide customers through the return process and provide them with a return authorization number (RA#). This number is crucial for the return to be processed correctly.

It's important to note that Applied Industrial only accepts returns for items that are in new and resalable condition, with all original packaging and accessories. Items that are damaged, used, or missing parts may not be eligible for return. Furthermore, certain products, such as custom-made items or those marked as non-returnable, may not be eligible for return.

Once the return is authorized and the RA# is provided, customers are responsible for properly packaging the product and arranging for its return to Applied Industrial. It's recommended to use a reputable shipping carrier and ensure that the return package is adequately insured to protect against any potential damage or loss during transit.

Upon receipt of the returned item, Applied Industrial will inspect it to ensure that it meets the return eligibility criteria. If approved, a refund will be issued to the original payment method within a reasonable time frame. The refund typically includes the cost of the item, excluding any shipping charges or restocking fees, if applicable.

Extended Holiday Return Policy

During the holiday season, Applied Industrial understands that customers may need a bit more flexibility when it comes to returns. As such, the company offers an extended holiday return policy to accommodate holiday gift purchases and ensure customer satisfaction.

For orders placed between November 1st and December 31st, customers have until January 31st of the following year to request a return. This extended return period allows customers to shop with confidence, knowing that they have ample time to evaluate their purchases and make appropriate return decisions.

The same return guidelines apply to the extended holiday return policy, including contacting customer service for a return authorization number and ensuring that the item is in new and resalable condition. By extending the return window, Applied Industrial aims to alleviate any stress associated with holiday shopping and gift-giving.

Conclusion

Applied Industrial's return policy and extended holiday return policy are designed to provide customers with a seamless and satisfactory shopping experience. With clear guidelines and procedures in place, customers can be confident in their ability to return items if necessary. The extended holiday return policy further demonstrates Applied Industrial's commitment to customer satisfaction, particularly during the busiest shopping season of the year. So, shop with peace of mind knowing that Applied Industrial has your back when it comes to returns.