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Altar'd State Return Policy

Altar'd State is a well-known women's fashion retailer that offers trendy clothing, accessories, and gifts. However, sometimes even the most carefully chosen item may not meet our expectations or fit us perfectly. Thankfully, Altar'd State understands this and has a customer-friendly return policy in place. In this article, we will take a closer look at Altar'd State's return policy, including any special holiday return policies they may have.

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Published onNovember 01, 2023
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Altar'd State Return Policy

Altar'd State is a well-known women's fashion retailer that offers trendy clothing, accessories, and gifts. However, sometimes even the most carefully chosen item may not meet our expectations or fit us perfectly. Thankfully, Altar'd State understands this and has a customer-friendly return policy in place. In this article, we will take a closer look at Altar'd State's return policy, including any special holiday return policies they may have.

Website: Altar'd State

Return Policy at Altar'd State

Altar'd State offers customers a hassle-free return policy, giving them peace of mind when making a purchase. If you are not completely satisfied with your item, you can return it within 30 days of the original purchase date. However, certain items are excluded from this policy, including final sale items, underwear, swimwear, and any personalized or altered items.

To be eligible for a return, the item must be unworn, unwashed, and in its original condition, with all tags and labels attached. Additionally, you will need to provide a proof of purchase, such as the original receipt or packing slip.

How to Initiate a Return

If you have decided to return an item to Altar'd State, here's a step-by-step guide to help you through the process:

  1. Prepare the item: Ensure that the item is in its original condition, with tags and labels still attached.

  2. Find your proof of purchase: Locate the original receipt or packing slip that came with your purchase.

  3. Contact customer service: Reach out to Altar'd State's customer service team either through email or phone. As of our last update, the customer service email is [email protected], and the phone number is (865) 690-1905. However, we recommend verifying this information on their website for any changes.

  4. Explain the reason for return: In your communication, provide a brief explanation for the return, including the item description, purchase date, and your contact details.

  5. Package the item: Carefully pack the item, making sure that it remains protected during transit.

  6. Ship the item: Follow the instructions provided by the customer service representative to ship the item back to Altar'd State. Please note that the return shipping costs are usually the customer's responsibility.

  7. Await the refund: Once Altar'd State receives and processes your return, you can expect a refund to be issued to your original form of payment within a reasonable time frame.

Altar'd State Holiday Return Policy

During the holiday season, Altar'd State often extends its regular return policy. It's important to note that holiday return policies may vary from year to year, so we strongly recommend visiting Altar'd State's website or reaching out to their customer service for the most up-to-date information.

Typically, Altar'd State's holiday return policy allows customers to return eligible items within a specified period after the holiday. This extended return window is designed to accommodate gifts purchased during the holiday season.

Final Thoughts

Altar'd State's return policy demonstrates their commitment to customer satisfaction. With a generous return window of 30 days and a straightforward process, customers can shop with confidence, knowing that they have the option to return or exchange their items if necessary.

If you have any further questions regarding Altar'd State's return policy, we recommend visiting their website at www.altardstate.com or contacting their customer service team at the provided email or phone number.

Happy shopping, and may you find the perfect outfit at Altar'd State!

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