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Return Policy of Abans Group Sri Lanka

The Abans Group Sri Lanka, a leading household appliance and electronics retailer in the country, is dedicated to providing exceptional customer service. To ensure customer satisfaction, the company has established a comprehensive return policy that covers various scenarios. Whether you have purchased a defective product, want to exchange an item, or simply change your mind about a purchase, Abans Group Sri Lanka has got you covered.

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Published onNovember 6, 2023
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Return Policy of Abans Group Sri Lanka

The Abans Group Sri Lanka, a leading household appliance and electronics retailer in the country, is dedicated to providing exceptional customer service. To ensure customer satisfaction, the company has established a comprehensive return policy that covers various scenarios. Whether you have purchased a defective product, want to exchange an item, or simply change your mind about a purchase, Abans Group Sri Lanka has got you covered.

Return Policy Overview

Abans Group Sri Lanka offers a flexible return policy that allows customers to return products within a certain timeframe. To be eligible for a return, the item must be unused, in its original packaging, and with the original receipt or proof of purchase. The return period may vary depending on the category of the product.

Here is a general overview of Abans Group Sri Lanka's return policy for different categories:

  1. Electronics and Appliances: Electronics and appliances, such as televisions, refrigerators, washing machines, and air conditioners, can be returned within 7 days of purchase. The items must be in resalable condition, with all accessories and manuals intact.

  2. Mobile Devices: Mobile devices, including smartphones and tablets, can be returned within 14 days of purchase. The devices must be in their original condition, with no signs of physical damage or software alterations.

  3. Small Appliances: Small appliances, like blenders, toasters, and coffee makers, can be returned within 30 days of purchase. The items should be unused and in their original packaging.

  4. Home and Kitchenware: Home and kitchenware products, such as cookware, cutlery, and home decor items, can be returned within 14 days of purchase. The items must be unopened and in their original packaging.

It is important to note that certain items, such as personalized or customized products, may not be eligible for return unless there is a defect or damage.

Special Holiday Return Policy

During special holiday seasons, Abans Group Sri Lanka may introduce a temporary extension to its return policy. This allows customers to make purchases with the confidence that they can be returned if necessary. To ensure you are aware of any special holiday return policy, it is advised to visit the company's official website or contact their customer service.

Conclusion

Abans Group Sri Lanka prioritizes customer satisfaction and understands the importance of providing a reliable return policy. Whether you encounter a defective product or simply change your mind about a purchase, their return policy offers a solution for various scenarios. For detailed information on their return policy, visiting Abans Group Sri Lanka's official website at www.abansgroup.com would be a great resource.

Remember to always retain your original receipt or proof of purchase, adhere to the specific return period for each category, and ensure the items are in their original condition. If you have any questions or concerns, do not hesitate to reach out to their customer service team via phone or email.

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