How to Contact Western Alliance Bank Customer Service

Are you looking to reach Western Alliance Bank for your banking needs? The bank offers multiple channels for customer service. This article presents the ways to connect with their support team.

Contact Us Page

Western Alliance Bank's official website, westernalliancebancorporation.com, features a "Contact Us" page. You can find essential information to connect with their customer service representatives. Scroll down to the footer and click on the "Contact Us" link.

This page provides various contact options based on your specific needs, including personal customer service, credit cards, and business banking inquiries.

Personal Customer Service

For questions regarding personal accounts or online services, contact their support team at (888) 271-0610. The support hours are:

Monday - Friday: 6:00 am – 6:00 pm PST
Saturday: 8:00 am – 2:00 pm PST

You can also reach them via email at [email protected].

Credit Cards

For credit card-related queries, Western Alliance Bank provides 24-hour support. Call (866) 839-3409 for assistance.

Borrower Portal

Western Alliance Bank offers a Borrower Portal for loan-related information and support. This portal allows borrowers to access their accounts conveniently.

Customer Care

For assistance related to the Borrower Portal or loan inquiries, contact customer care at (855) 484-1775. The hours are:

Monday – Friday: 8:00 am – 9:00 pm ET
Saturday: 8:00 am – 12:00 pm ET

Customer care also accepts calls through the federal Telecommunications Relay Service (TRS).

Refinance

If you want to refinance, contact the refinance team at (844) 615-2922.

Written Servicing Request

You can submit a servicing request through the Borrower Portal. This allows you to express your queries or needs in a structured format.

Other Online Resources

Western Alliance Bank provides additional online resources to help with common inquiries.

Knowledge and Resources

For informative articles and guides related to banking and fraud prevention, visit the Knowledge and Resources page. If you suspect bank fraud, contact Western Alliance Bank immediately at (888) 995-2265 during these hours:

Monday through Friday: 6 am - 6 pm PST
Saturday: 8 am – 2 pm PST

Reaching Western Alliance Bank's customer service is easy with various contact methods available. Whether you prefer phone calls, email, or written requests, their support team is ready to assist you.

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