How to Contact Putnam 1st Mercantile Bank Customer Service

Putnam 1st Mercantile Bank is focused on providing quality customer service. If you have any questions or need assistance, there are several ways to contact their customer service team.

Contacting Putnam 1st Mercantile Bank Customer Service

Phone Contact

To speak with a customer service representative, call 931-528-6372. Their team is available from Monday to Friday, 8:30 am to 5:00 pm, to assist you with banking inquiries.

Email Communication

For non-urgent questions or after business hours, you can email [email protected]. The customer service team aims to respond quickly to all emails.

Visit a Branch

For in-person assistance, visit any branch of Putnam 1st Mercantile Bank. The head office is located at 200 West Jackson Street, Cookeville, TN 38501. Contact the bank for information on lobby and drive-up hours.

Online Resources

Putnam 1st Mercantile Bank provides several online tools for easy access to information.

Mobile App

You can download the Putnam 1st mobile app for managing your accounts. This app allows you to check balances, make transfers, pay bills, and locate nearby branches and ATMs.

Website

Visit the official website for comprehensive details about banking services, including lockbox rental, credit cards, and merchant services. It also contains information on privacy policies and security measures.

Putnam 1st Mercantile Bank has various ways to communicate, ensuring that assistance is always available. Whether you have a simple query or need help with more complex banking issues, their dedicated customer service team is ready to assist.

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