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How to Contact LCBO Customer Service

The Liquor Control Board of Ontario (LCBO) is a crown corporation that retails and distributes beverage alcohol in Ontario, Canada. LCBO is one of the largest buyers and retailers of beverage alcohol in the world. Their customer service is dedicated to helping customers with inquiries, complaints, and needs. Knowing how to reach LCBO’s customer service can enhance your experience. This article explains how to contact LCBO Wine Spirits Beer customer service effectively.

Written by

Katherine Holland

Published onSeptember 4, 2024

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How to Contact LCBO Customer Service

Phone Support

For immediate assistance, calling LCBO’s customer service is often the most effective method. The LCBO Customer Service phone number is 1-800-668-5226. They are typically available from Monday to Friday. It's advisable to check their official website for the most accurate hours of operation.

Email Communication

If you prefer written communication, you can email them at hellolcbo@lcbo.com. Email is useful for non-urgent issues where you want to keep a record. When sending an email, include the following details to help expedite the resolution process:

Your full name
Contact information
Detailed description of your inquiry or issue
Attachments (if any)

When to Contact Customer Service

Knowing when to reach out can save you time. Here are common scenarios where contacting LCBO customer service would be beneficial:

Product Inquiries: Questions about product availability or recommendations.
Order Issues: Problems with online orders, payments, or shipping.
Returns and Exchanges: Information on return policies and procedures.
Feedback and Complaints: Providing feedback or complaints about your experience.

LCBO’s customer service is equipped to assist with a variety of needs, from simple inquiries to complex issues. Using the different contact methods ensures you receive the support you need promptly and efficiently. Don't hesitate to reach out whenever you have a question or need assistance with your LCBO experience.

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