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How to Contact Drake Bank Customer Service

Drake Bank is a community bank located in St. Paul, Minnesota, that prioritizes building authentic relationships with its clients. If you need assistance with any banking matters or have questions, their customer service team is readily available to help. In this article, we will outline several methods you can use to contact Drake Bank's customer service.

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Written byDavid Thompson
Published onSeptember 18, 2023
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How to Contact Drake Bank Customer Service

Drake Bank is a community bank located in St. Paul, Minnesota, that prioritizes building authentic relationships with its clients. If you need assistance with any banking matters or have questions, their customer service team is readily available to help. In this article, we will outline several methods you can use to contact Drake Bank's customer service.

Contact Information

To get in touch with Drake Bank's customer service, you can utilize the following methods:

1. Phone Call

The most direct way to reach Drake Bank's customer service is by giving them a call at 651-224-5000. This telephone number will connect you to their customer service hotline, where representatives are available to assist you with a wide range of banking inquiries or concerns. The dedicated customer service team will be more than happy to provide you with the support you need.

2. Email

If you prefer written communication or have non-urgent queries, you can reach out to Drake Bank via email. By sending an email to customerservice@drake-bank.com, you can outline your questions or concerns in detail. Drake Bank's customer service team will promptly review your email and provide a thorough response.

3. Online Contact Form

Drake Bank offers an online contact form on their website, located at https://drake-bank.com/contact-us/. By filling out this form, you can conveniently submit your inquiries or requests directly from their website. Make sure to provide accurate contact information so that the customer service team can get back to you promptly.

4. Social Media

In today's digital age, social media platforms play a vital role in customer service. Drake Bank understands this and maintains an active presence on Facebook. By visiting their Facebook page, Drake Bank | Saint Paul MN, you can directly message them with any queries or concerns. Their team will respond to your messages and provide the necessary assistance.

Office Address

If you prefer face-to-face interactions or need to visit their office, you can find Drake Bank at the following address:

60 East Plato Blvd. Suite 100 St. Paul, MN 55107

Their office is open during regular business hours, which are from 8:30 AM to 5 PM, Monday to Friday. Feel free to drop by to discuss your banking needs in person.

Additional Online Resources

In addition to direct contact methods, Drake Bank provides various online resources that can assist you with frequently asked questions and common banking topics. Here are a few helpful resources:

  • Drake Bank Website: Visit their official website for information about their services, products, and more.
  • Our Team: Learn about Drake Bank's experienced team of banking experts who can provide insights and guidance.
  • Personal Online Banking: Explore Drake Bank's online banking services and enroll for convenient account access from anywhere.
  • Mobile Deposit FAQ: If you have questions regarding mobile deposits, this detailed FAQ document will provide you with answers and security tips.

Conclusion

Contacting Drake Bank's customer service is simple and convenient. Whether you prefer a phone call, email, online form, or social media, their dedicated customer service team is ready to assist you with your banking needs. Additionally, if you want to visit their office in person, they are conveniently located in St. Paul, Minnesota. Take advantage of the various resources available online to find answers to common questions or gain insights into their services. Reach out to Drake Bank's customer service today and experience their commitment to providing exceptional support to their valued clients.

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