How to Contact Dime Community Bank Customer Service

Dime Community Bank is dedicated to providing excellent customer service. If you have a question, need help, or want to report an issue, there are several ways to contact their customer service team. Here are the options available to reach Dime Community Bank for support.

Contact Us - Dime Community Bank™ Website

The easiest way to contact Dime Community Bank is through their website. Visit the Contact Us page. You will find a form to fill in your details and submit your inquiry. A customer service representative will respond promptly.

Help Center

Dime Community Bank has a Help Center on their website. This section contains answers to frequently asked questions. If you have a general question or need assistance, browsing the Help Center may be useful.

Customer Contact Center

For direct communication with an agent, contact the Dime Community Bank Customer Contact Center. They offer telephone and telecommunications relay services (TRS) for customers with hearing or speech disabilities. Reach the Customer Contact Center at:

Regular Customer Contact Center: Call 1-800-321-3463 during operating hours.
Hearing Impaired or Speech Disability Customers: Use the “711” Telecommunications Relay Service (TRS) to connect with an agent.

Note that the bank does not refer to its representatives as "bankers" outside the branches.

Lost or Stolen Cards

If your card is lost or stolen, Dime Community Bank has specific procedures for reporting. During normal customer service hours, call 1-800-321-3463 to report it. After hours, use the same number or refer to the Help Center for guidance.

Visit a Branch

If you prefer face-to-face service, Dime Community Bank has several branches. To find the nearest one, visit the Find a Dime Branch page. You can search for branches using your zip code or address.

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