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How to Contact Carhartt Customer Service

Carhartt is a well-known American workwear brand recognized for its high-quality products and customer support. If you have questions, concerns, or inquiries about their products or services, there are several ways to contact their customer service team.

Written by

Emily Henderson

Published onSeptember 6, 2024

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How to Contact Carhartt Customer Service

Phone Support

To contact Carhartt's customer service by phone, dial 1-800-833-3118. Their support hours are Monday to Friday from 8:00 a.m. to 10:00 p.m. EST. Note that phone support is not available on Saturdays and Sundays.

Email Support

For written communication, you can email customer_service@carhartt.com. The Carhartt customer service team aims to respond to all emails within 24 hours. This option is suitable for questions about products or assistance with orders.

Live Chat

Carhartt provides a live chat feature on their website for immediate help. Look for the chat option, typically found in the bottom right corner of the screen. Live chat is available Monday to Friday from 8:00 a.m. to midnight EST, and on weekends from 9:00 a.m. to 9:00 p.m. EST.

Online Contact Forms

Carhartt offers online contact forms for submitting inquiries directly through their website. Depending on your request's nature, you can select the appropriate contact form. This method ensures that your message reaches the correct department, whether it's a general question or an order-related issue.

Frequently Asked Questions (FAQs)

Before contacting customer service, consider checking Carhartt's FAQ page. It includes answers to common questions regarding sizing, returns, warranties, and more. The FAQ page is accessible on the official Carhartt website and can provide quick answers to your concerns.

Carhartt has various channels for reaching their customer service team. You can choose to contact them by phone, email, live chat, or online contact forms. Providing detailed and specific information in your inquiries will help them assist you more effectively.

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