Everlane Return Policy: Hassle-Free Returns & Special Holiday Policy

Everlane is a well-known online retailer that offers high-quality, ethically made clothing and accessories. They prioritize transparency and customer satisfaction with a straightforward return policy designed for a smooth shopping experience.

Everlane’s General Return Policy

If you are not completely satisfied with your purchase or wish to exchange an item, Everlane allows returns within 30 days of receiving your order. The items must be in their original condition, with all tags attached, unworn, unwashed, and undamaged.

To initiate a return, visit Everlane's website and navigate to the "Returns" section. You will find step-by-step instructions to return your items. Everlane provides two return options: a free return for store credit or a refund to your original payment method. Note that return shipping fees are not covered by Everlane, and you are responsible for the return shipping costs.

After your return is received and inspected, Everlane will process your refund within 5-7 business days if you opted for a refund. If you chose store credit, it will be available immediately. Should you have questions or concerns during the return process, you can reach customer service via email or phone.

Everlane's Holiday Return Policy

During the holiday season, Everlane offers a special return policy to accommodate gift giving. For purchases made between November 1 and December 25, the 30-day return period begins on December 26. This applies to both online and in-store purchases.

The same general return guidelines apply for holiday returns. Items must be in their original condition with all tags attached and meet the usual return requirements.

Contacting Everlane Customer Service

Everlane is committed to excellent customer service and is available to address any questions or concerns during the return process. You can contact their customer service team via email or phone.

For email inquiries, send messages to support@everlane.com. You will receive a prompt response from their dedicated customer service representatives.

If you prefer to speak with someone over the phone, contact Everlane's customer service team at 1-888-842-8879. Whether you have questions about the return policy, need assistance with an order, or require sizing guidance, the Everlane team is ready to help.

Everlane's return policy offers customers the flexibility for returns or exchanges within the specified time frame. With a responsive customer service team and clear return instructions available on their website, Everlane aims to make the return process as hassle-free as possible.