Everlane Return Policy: Hassle-Free Returns & Special Holiday Policy
Everlane is a popular online retailer known for its high-quality, ethically-made clothing and accessories. With a commitment to transparency and customer satisfaction, Everlane offers a hassle-free return policy that ensures a seamless shopping experience. Whether you're unsatisfied with your purchase or simply need to make an exchange, Everlane has you covered.
Everlane’s General Return Policy
Everlane understands that sometimes things don't work out as planned, and they strive to make the return process as simple as possible. If you are not completely satisfied with your purchase or wish to make an exchange, Everlane allows returns within 30 days of receiving the order. The items must be in their original condition, with all tags attached, unworn, unwashed, and undamaged.
To initiate a return, simply visit Everlane's website and navigate to the "Returns" section. There, you'll find step-by-step instructions on how to return your items. Everlane offers two options for returns: a free return for store credit or a refund to your original payment method. It's important to note that return shipping fees are not covered by Everlane, and you are responsible for the cost of return shipping.
Once your return is received and inspected, Everlane will process your refund within 5-7 business days if you opted for a refund to your original payment method. If you chose store credit, you can expect it to be ready to use immediately. Everlane is committed to providing exceptional customer service, so if you have any questions or concerns during the return process, they can be reached via email or phone.
Everlane's Holiday Return Policy
During the holiday season, Everlane recognizes that gift giving can be a bit tricky. To accommodate their customers, Everlane offers a special holiday return policy. For any purchase made between November 1st and December 25th, the 30-day return period begins on December 26th, ensuring that recipients have ample time to request a return or exchange. This holiday return policy applies to both online and in-store purchases.
It's important to keep in mind that the same general return guidelines apply for holiday returns. Items must still be in their original condition, with all tags attached, and meet the standard requirements for returns.
Contacting Everlane Customer Service
Everlane strives to provide excellent customer service and is readily available to address any questions or concerns you may have during the return process. You can reach Everlane's customer service team via email or phone.
To contact Everlane by email, simply send your inquiries to [email protected]. Rest assured that you'll receive a prompt response from their dedicated customer service representatives.
If you prefer to speak with a representative over the phone, you can reach Everlane's customer service team at the following number: 1-888-842-8879. Whether you have a question about the return policy, need assistance with an order, or require sizing guidance, the Everlane customer service team is there to assist you.
For more detailed information about Everlane's return policy or to browse their wide selection of sustainable and stylish clothing, visit their official website at www.everlane.com. There, you can explore their catalog, find answers to frequently asked questions, and experience the ease and convenience of shopping with Everlane.
In conclusion, Everlane's return policy ensures that customers have the flexibility to return or exchange their purchases within the specified time frame. With a dedicated customer service team and clear return instructions available on their website, Everlane aims to make the return process as hassle-free as possible. So, shop with confidence knowing that Everlane values your satisfaction and provides a seamless return experience for their customers.