Return Policy of Sun & Ski Sports

Sun & Ski Sports, a popular outdoor sporting goods retailer, has a customer-friendly return policy that aims to ensure customer satisfaction and provide a hassle-free shopping experience. Whether you're returning a product due to sizing issues, a change of mind, or a defective item, Sun & Ski Sports offers a straightforward and convenient return process.

Regular Return Policy

Sun & Ski Sports allows customers to return most products within 30 days of purchase for a full refund or exchange. The items must be in their original condition and packaging, with all tags and labels attached. Returns without a receipt may still be accepted at the discretion of the store, but a refund will be issued in the form of store credit.

To initiate a return, you can visit any Sun & Ski Sports store location near you. Use the store locator on their official website to find the store closest to your location. Alternatively, you can contact their customer service by calling their toll-free number at +1 (800) 786-7867 or by sending an email to customerservice@sunandski.com.

If you choose to return a product by mail, you will be responsible for the return shipping fees unless the item received was damaged or defective. Make sure to include a copy of your receipt or packing slip inside the return package for smoother processing of your refund or exchange.

Holiday Return Policy

During the holiday season, Sun & Ski Sports extends its regular return policy. They understand that many items are purchased as gifts during this time, so any purchases made from November 1st to December 24th can be returned or exchanged until January 15th of the following year. This provides ample time for gift recipients to make any necessary exchanges or returns without feeling rushed.

It's important to note that some items may be non-returnable or have specific return guidelines due to their nature, such as final sale items, custom orders, and swimwear. Always check the product page or contact customer service for any specific return restrictions before making a purchase.

Contacting Customer Service

Sun & Ski Sports values customer satisfaction and aims to provide top-notch customer service. If you have any questions, concerns, or need assistance regarding your return or any other inquiries, their customer service team is readily available to help.

You can reach Sun & Ski Sports customer service by calling their toll-free number at +1 (800) 786-7867, available Monday to Friday from 9:00 am to 6:00 pm Central Time. You can also send an email to customerservice@sunandski.com, and their dedicated team will respond to your queries promptly.

For more information about Sun & Ski Sports' return policy and other services, visit their official website. The website provides comprehensive information about their products, store locations, and seasonal promotions.

Sun & Ski Sports offers a customer-friendly return policy that allows you to return or exchange most items within 30 days of purchase. During the holidays, they extend the return period, giving you until January 15th to make returns or exchanges. If you have any questions or need assistance, their customer service team is available to help through phone or email. Visit their website for more details and to find a store near you.

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