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Shopbop Return Policy: Hassle-free Returns for a Worry-free Shopping Experience

Shopbop, an online fashion retailer, offers a clear return policy for customer satisfaction. This policy allows you to return or exchange items with ease. A special holiday return policy ensures that customers can shop confidently. Read on for details about Shopbop's return policy, how to initiate a return, and special considerations for holiday purchases.

Written by

Nina Kimes

Published onSeptember 23, 2024

RSS Blog

Shopbop Return Policy: Hassle-free Returns for a Worry-free Shopping Experience

Easy Returns for Unworn, Unused Items

Shopbop provides a hassle-free return experience. You can return unworn, unused items within 30 days of delivery. If the item didn’t fit or you changed your mind, returning it is simple. Items must have their original tags and any designer packaging should accompany the return.

Initiate a Return Effortlessly

To start a return, log in to your Shopbop account and go to the 'Returns' section. Select the order containing the item(s) you wish to return, and follow the provided instructions. Shopbop will create a prepaid return shipping label for you. Once your return is received and processed, you’ll receive a refund to your original payment method, minus any shipping fees or other charges.

Make an Exchange for a Different Size or Color

Did you receive an item that doesn’t fit or isn’t the right color? Shopbop allows exchanges for different sizes or colors, based on availability. To exchange an item, follow the same process as initiating a return. Select the 'Exchange' option and specify the size or color you want. Shopbop will ship the new item after receiving your return, and will refund or charge any price difference.

Holiday Return Policy: Extended for Your Convenience

Shopbop offers an extended return policy during the holiday season. For items purchased between November 1 and December 31, you can return eligible items until January 31. This provides added flexibility for gift-giving and allows for any delays in returns.

Need Assistance? Reach Out to Shopbop Customer Service

If you have any questions or need help with your return, Shopbop's customer service is ready to assist. You can email them at service@shopbop.com or call 1-877-746-7267. Customer service representatives are available Monday through Friday, from 9 am to 6 pm Eastern Time.

Shopbop's return policy is designed for your convenience. With easy returns, simple exchanges, and an extended holiday return period, you can shop confidently. Enjoy your shopping knowing that Shopbop is here to help if things don't go as planned.

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