Reformation - Making Returns Easy and Hassle-Free

Reformation is a popular clothing brand known for its sustainable and stylish garments. While their designs and quality often meet customers' expectations, there may be instances where you need to return or exchange a product. This article provides clear information on Reformation's return policy, including any special holiday return procedures.

Reformation's official website is accessible at www.thereformation.com. This site serves as a resource for information and contact details. You can reach out to their customer service team via email or phone for assistance.

Return Policy

Reformation has a customer-friendly return policy. They understand that sometimes items may not fit perfectly or meet expectations. Thus, they offer a hassle-free return process.

Eligibility and Timeframe

To be eligible for a return, the item(s) must be in their original condition, with all tags attached. Reformation requests that you initiate the return process within 21 days of the original purchase date. If you comply with these conditions, you are entitled to a full refund or exchange.

Return Process

Returning an item to Reformation is straightforward. You can choose to mail the item back or take it to a Reformation store. In either case, include the original invoice or receipt.

If you decide to mail the item, package it carefully and ship it to the provided address. Reformation recommends using a trackable shipping service for successful delivery. Once they receive the item, they will process your refund or exchange.

Alternatively, bringing the item to a Reformation store is an excellent option. Their friendly in-store staff will assist you with the return.

Refund Method and Timeframe

Reformation processes refunds to the original payment method used during the purchase. The time it takes for the refund to reflect in your account may vary based on your bank. Reformation usually processes refunds within 14 business days of receiving the returned item.

Special Holiday Return Policy

During the holiday season, Reformation extends their return policy. If you purchase an item between November 1st and December 24th, you can initiate a return by January 15th of the following year. This extension provides time to return or exchange gifts without added stress during the holidays.

To ensure a smooth return process, remember to follow the general return guidelines, such as keeping the item in its original condition and including the receipt or invoice.