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How to Contact Victoria's Secret Credit Card Customer Service

Are you a Victoria's Secret Credit Card holder in need of help with your account? Victoria's Secret offers reliable customer service for your needs. This article guides you on how to contact their customer service.

Written by

Lillian Kim

Published onSeptember 4, 2024

RSS Blog

How to Contact Victoria's Secret Credit Card Customer Service

Customer Service Phone Number

Phone Number: 1-800-695-9478

The quickest way to contact Victoria's Secret Credit Card customer service is by phone. Call the dedicated customer care number to speak with a representative who can assist you.

Customer service is available Monday to Saturday, from 8:00 am to 9:00 pm ET. Hours may vary on holidays.

For those with hearing impairments, TDD/TTY services are accessible by calling 1-800-695-1788.

Secure Message Center

If you prefer writing or need to share specific details, you can use the Secure Message Center on their website. Registered cardmembers can send secure messages to ensure confidentiality.

To access the Secure Message Center, visit the Comenity site. You can register for an account by clicking "Register Now."

After signing in, go to the Secure Message Center to compose a message regarding your questions. A representative will respond promptly.

Online Help and FAQ

Victoria's Secret Credit Card offers an extensive online Help and FAQ section for general inquiries and quick answers. This section covers topics like account management, transaction inquiries, statement clarification, and rewards programs.

Visit Victoria's Secret Credit Card FAQ for detailed information. A search bar is available to quickly find specific topics.

Comenity Bank Customer Service

Victoria's Secret Credit Cards are issued by Comenity Bank. For concerns beyond Victoria's Secret, you can contact Comenity Bank customer service directly.

Phone Number: 1-844-271-2596

For general inquiries, account assistance, or to report lost or stolen cards, call the Comenity Bank customer care number above. They are available 24/7 for customer support.

TDD/TTY services are also available at 1-800-695-1788 for those with hearing impairments.

Victoria's Secret Credit Card customer service is ready to assist you. Use the phone number, secure message center, or online Help and FAQ section for support. For broader inquiries regarding your credit card, Comenity Bank customer service can help.

Have your credit card details and account information nearby when you contact customer service. This preparation will help you receive accurate assistance. Whether asking about rewards, account management, or transaction clarifications, help is just a call or message away.

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