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How to Contact United Federal Credit Union Customer Service

United Federal Credit Union (UFCU) provides a wide range of banking services to its members. As a not-for-profit organization, UFCU focuses on meeting the financial needs of its member base. They offer services such as savings and checking accounts, loans, mortgages, and investment options. UFCU aims to provide personalized service through their customer support system.

Written by

Annie Hayes

Published onSeptember 19, 2024

RSS Blog

How to Contact United Federal Credit Union Customer Service

Getting in touch with United Federal Credit Union customer service can be done through various channels, allowing members to choose the most convenient method for assistance.

Contact by Phone

For immediate assistance, you can call:

United Federal Credit Union Customer Service: 1-888-982-1400

Customer service representatives are ready to help with your banking needs. Have your account information ready to speed up the process.

Contact by Email

To reach customer service via email, send your inquiries to:

Customer Service Email: ServiceCenter@unitedfcu.com

Include detailed information regarding your question or issue, and avoid sending sensitive personal information. A representative will typically respond within a few business days.

Online and Mobile Banking Support

For assistance with online banking or the UFCU mobile app, support is available at:

Online/Mobile Banking Support: 1-888-982-1400

Support staff can help you navigate any issues with digital banking services.

Visit a Local Branch

For direct assistance, visit one of UFCU's branches. You can find your nearest branch by using the branch locator tool on their website at: United Federal Credit Union Branch Locator.

Secure Messaging through Online Banking

If you are an existing member with online banking, you can use secure messaging to contact customer support. Log in to your online banking portal and navigate to the messaging center to send a secure message.

Automated Telephone Service

UFCU offers an automated telephone service for various banking transactions. For quick information about your account balance, recent transactions, or to transfer funds, call:

Automated Telephone Service: 1-800-847-2911

Mailing Address

For inquiries that require document submission or are not urgent, you can send mail to:

Mailing Address: United Federal Credit Union
PO Box 125
St. Joseph, MI 49085

Do not send cash or sensitive information such as your full account number or social security number through the mail for security reasons.

United Federal Credit Union provides multiple channels for members to receive assistance. These options ensure that help is available for both urgent and non-urgent issues. Always have your membership information ready to help representatives serve you efficiently. With UFCU's commitment to member satisfaction, your banking needs are in good hands.

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