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How to Contact Temu Canada Customer Service

If you're a customer in Canada and need assistance with your orders, refunds, or any other concerns related to Temu, knowing how to reach their customer service team is essential. Temu, a popular online marketplace offering a wide range of products, provides several ways for customers to get support. This article outlines the most accurate and reliable methods to contact Temu Canada customer service.

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Published onMay 6, 2025
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How to Contact Temu Canada Customer Service

If you're a customer in Canada and need assistance with your orders, refunds, or any other concerns related to Temu, knowing how to reach their customer service team is essential. Temu, a popular online marketplace offering a wide range of products, provides several ways for customers to get support. This article outlines the most accurate and reliable methods to contact Temu Canada customer service.

Contacting Temu Canada Customer Service

Email Support

One of the most straightforward ways to get in touch with Temu Canada customer service is through email. The official customer support email address for Temu is [email protected]. By sending an email, customers can describe their issue in detail, attach relevant order information or receipts, and expect a response within a reasonable timeframe. It’s recommended to include your order number, contact information, and a clear description of your problem for faster resolution.

In-App and Website Support

Temu also offers customer support through their website and mobile app. Customers can access the help center or frequently asked questions (FAQs) to find instant answers for common concerns. If your issue isn't resolved through these resources, you can usually submit a support request directly via the platform. This method is convenient for users who prefer navigating through the app or website.

Phone Support

As of the latest available information, Temu does not publicly list a dedicated customer service phone number for Canadian support. Many online marketplaces prefer email and online chat support to handle inquiries efficiently. However, if you require urgent assistance, checking their official website or the app for any live chat options or updates on contact methods is advisable.

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