How to Contact Sunwing Customer Service in Canada

If you're planning a trip with Sunwing or need assistance regarding your booking, flight changes, or any other travel-related inquiries, reaching their customer service team is essential. Sunwing Airlines, one of Canada's leading leisure carriers, offers multiple channels to ensure passengers can get the help they need efficiently. Here’s a comprehensive guide to contacting Sunwing customer service in Canada with accurate and reliable methods.

Phone Support

One of the most direct ways to contact Sunwing customer service is by phone. For Canadians, Sunwing offers a dedicated support line to handle inquiries ranging from booking details to flight changes or cancellations. You can reach Sunwing Airlines' customer service by calling 1-800-888-7959. This number connects you to their support team during regular business hours, typically from 7 a.m. to 9 p.m. Eastern Time, seven days a week.

When calling, it’s advisable to have your booking reference, travel dates, and personal identification ready, to streamline the assistance process.

Email Support

For non-urgent inquiries or if you prefer written communication, Sunwing provides an email contact option. The official support email for Canada-based customers is [email protected]. Sending an email allows you to detail your question or issue thoroughly. Be sure to include your booking number, contact details, and a clear description of your concern for a prompt and accurate response.

It’s also beneficial to check the company’s FAQ section on their website before reaching out via email. Sometimes, common questions regarding baggage policies, COVID-19 protocols, or flight modifications may be answered there, saving you time.

Contacting Sunwing via Their Website

Another practical method is through the official Sunwing website. They have a customer service portal where travelers can submit support requests online. Visit their website at www.sunwing.ca and navigate to the "Contact Us" section. Here, you can find forms to fill out with details about your issue, and the support team will respond via email.

For Canadian Sunwing travelers, the most reliable methods to contact customer service are:

Phone: 1-800-888-7959
Email: [email protected]
Online Contact Form: Available through their official website

Having your travel details ready before reaching out will facilitate a smoother and more efficient process. Whether through phone or email, Sunwing’s customer service team is equipped to assist you with your travel needs and ensure your experience is as seamless as possible.

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