How to Contact Schaumburg Bank & Trust Company Customer Service

Schaumburg Bank & Trust Company is dedicated to providing excellent customer service. If you have questions, feedback, or concerns, contacting their customer service team is straightforward. This article outlines how to reach them for your banking needs.

Contact Options

Schaumburg Bank & Trust Company provides several methods to contact their customer service team. You can choose from phone calls, in-person visits, or online communication. Here are the options available:

1. Phone Contact

For urgent inquiries or immediate assistance, calling customer service is the most efficient way to get help. Reach Schaumburg Bank & Trust Company's customer service team at 847-969-1200. They are available during lobby hours: Monday to Friday from 7 a.m. to 8 p.m., and Saturday from 7 a.m. to 5 p.m. Central time.

2. Online Contact Form

For non-urgent matters or general inquiries, you can fill out the online contact form on their official website. Visit bankschaumburg.com/about-your-bank/connect-with-us/contact.html and complete the form with your name, email address, phone number, and message. A customer service representative will respond as soon as possible.

3. Visit a Branch

If you prefer to speak with someone in person, visit one of the seven Schaumburg Bank & Trust Company branches located in the Schaumburg, IL area. To find the nearest branch, go to branchspot.com/schaumburg-bank-trust-company/. Each branch has dedicated customer service representatives available to assist you.

Additional Resources

Schaumburg Bank & Trust Company provides various resources to help address common questions or concerns.

1. Wintrust Help Center

The Wintrust Help Center offers a centralized resource for all Wintrust Community Banks, including Schaumburg Bank & Trust Company. It features answers to frequently asked questions on various banking topics. Access the Wintrust Help Center at faq.wintrust.com/s/.

2. Better Business Bureau Profile

For more information about Schaumburg Bank & Trust Company, visit their Better Business Bureau (BBB) profile. The BBB shares customer reviews that help potential customers make informed decisions. Check their profile at bbb.org/us/il/schaumburg/profile/financial-services/schaumburg-bank-trust-0654-90003901.

When contacting Schaumburg Bank & Trust Company's customer service, it’s helpful to have your account information ready. The customer service team is committed to assisting you promptly.

Schaumburg Bank & Trust Company provides multiple ways for customers to connect with their service team. Whether you choose phone support, online communication, or in-person assistance, they have the resources to meet your banking needs.

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