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How to Contact M&T Bank Customer Service

M&T Bank provides various ways to reach their customer service team for assistance.

Written by

Alicia Gopin

Published onSeptember 4, 2024

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How to Contact M&T Bank Customer Service

M&T Bank provides various ways to reach their customer service team for assistance.

Contacting M&T Bank Customer Service

Phone Support:
M&T Bank has multiple phone numbers for different services: - General Service line: 1-800-724-2440 (available 24/7)
- Business inquiries: 1-800-724-6070 (Monday to Friday from 6 am to 9 pm ET, weekends from 9 am to 5 pm ET)
- Commercial card servicing: 1-800-443-8671, option 4
- Commercial service: 1-800-724-2240 (Monday to Friday from 8 am to 6 pm ET)
Online Assistance:
M&T Bank’s website has a Help Center with answers to frequently asked questions. You can also find a "Contact Us" section for connecting with an M&T team member in person at a local bank.
Online and Mobile Banking Support:
For help with online or mobile banking, reach their dedicated service line at 1-800-790-9130. Support is available Monday to Friday from 8 am to 9 pm ET, and on weekends from 9 am to 5 pm ET. Enrollment in Online Banking is required for mobile app assistance.
Email Support:
To report phishing scams, forward suspicious emails to phishing@mtb.com. M&T Bank has a "Contact Us" form on their website for specific inquiries or requests for help.
Visit a Branch:
For face-to-face support, visit an M&T Bank branch near you. Use the branch locator tool on their website to find the nearest location by entering your address or ZIP code.
Additional Information:
M&T Bank values customer feedback and aims to provide quality service. When contacting customer service, have your account information ready for a quicker resolution. Report any security concerns or suspected fraud to M&T Bank immediately.

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