How to Contact Jonestown Bank & Trust Co Customer Service

Jonestown Bank & Trust Co is a community bank offering personal and business banking services. If you need help or have questions, contacting their customer service is simple and efficient. This article outlines how to get in touch with Jonestown Bank & Trust Co customer service.

Contacting Customer Service

Jonestown Bank & Trust Co provides several ways to contact their customer service team. You can choose the method that best fits your needs.

1. Client Resource Center

The Client Resource Center is available to assist with any information or support you may require. The center operates during the following hours:

Monday to Thursday: 7:30 AM - 11:00 PM
Friday: 7:30 AM - 11:00 PM
Saturday: 7:30 AM - 5:00 PM
Sunday: 9:00 AM - 5:00 PM

To reach the Client Resource Center, call 717-274-5180.

2. Send an Email or Secure Message

For written communication, you can send an email or a secure message to Jonestown Bank & Trust Co. This option is convenient for non-urgent inquiries and allows you to keep a record of your communication.

To send an email, visit their Contact Us page. You will find an email address or a contact form for your query.

3. Call for Immediate Assistance

For urgent matters, calling Jonestown Bank & Trust Co directly is the most effective option. They have dedicated phone numbers for different services:

General Banking Inquiries: 717-274-5180, Option 1
24-Hour Banking: 1-888-850-5282
Debit Card Activation: 1-888-850-5282, Option 5
Debit Card Lost/Stolen: 1-888-850-5282, Option 5
Credit Card Lost/Stolen: 1-800-558-3424
Prepaid Card Service: 1-866-496-6183

These numbers help you connect with the right department quickly.

4. Visit a Branch Location

If you prefer in-person assistance, visit one of Jonestown Bank & Trust Co's branch locations. They have branches in Lititz, Lebanon, and Manheim in Pennsylvania.

Check their Locations page to find the nearest branch.

Contacting Jonestown Bank & Trust Co customer service is easy with various communication channels. You can call, send an email, or visit a branch for assistance. For urgent matters, calling directly is the best approach.

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