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How to Contact Jersey State Bank Customer Service

September 20, 2025Jessy Chan3 min read

How to Contact Jersey State Bank Customer Service

Jersey State Bank is dedicated to providing excellent customer service. If you have questions or need assistance, there are several ways to reach their customer service team.

Contacting Jersey State Bank Customer Service

1. Phone

For inquiries, you can call Jersey State Bank's customer service team during banking hours. They are available:

  • Monday to Friday: 8:00 a.m. to 4:00 p.m.
  • Saturday: 8:00 a.m. to 12:00 p.m.

For general inquiries, call 618-498-6466 or 618-786-2311.

To report a lost or stolen debit or ATM card after banking hours, contact Card Services at 800-472-3272.

2. Online Contact Form

Visit the "Contact Us" page on the Jersey State Bank website. There, you will find an online contact form to submit your questions or concerns. Access the contact form at Jersey State Bank - Contact Us.

3. In-Person

You can also visit one of Jersey State Bank's branches. They have locations in:

  • Jerseyville
  • Grafton

Find branch addresses and operating hours on their website at Jersey State Bank - Locations and Hours.

4. Email

You can email Jersey State Bank's customer service at customerservice@jerseystatebank.com. Include detailed information in your message for a prompt response.