How to Contact Flagstar Bank Customer Service

Flagstar Bank is dedicated to providing excellent customer service to its clients. Whether you have questions about your account, need assistance with a loan, or want support with online banking, Flagstar Bank customer service is readily available to help you. In this article, we will guide you on how to contact Flagstar Bank customer service for various queries.

Contacting Customer Service

There are several ways to get in touch with Flagstar Bank customer service representatives, including:

1. Phone: For general inquiries and customer support, you can call Flagstar Bank's toll-free number at (888) 248-6423. The customer service team is available during regular business hours to answer your questions and provide assistance.

2. Visiting a Local Branch: If you prefer face-to-face assistance, you can visit your local Flagstar Bank branch. You can find the nearest branch by visiting the Flagstar Bank website and using their branch locator tool. At the branch, friendly staff members will be happy to assist you with your banking needs.

Lost or Stolen Cards

If your Flagstar Bank debit or credit card is lost or stolen, it is important to take immediate action to prevent unauthorized use. Follow these steps to report a lost or stolen card:

1. Contact Flagstar Customer Service: Call Flagstar Customer Service at (888) 248-6423 as soon as you realize your card is lost or stolen. The customer service representative will quickly restrict the card's usage to prevent any unauthorized transactions. They will also guide you on the process of obtaining a new card.

Home Loan Inquiries

For any questions or concerns regarding home loans, you can contact Flagstar Bank using the following methods:

1. Phone: Call a Flagstar Bank home loan advisor at (855) 372-5626. They will be able to answer your home loan questions and provide guidance based on your specific needs.

2. Visiting a Local Branch: If you prefer a personal interaction, you can visit your local Flagstar Bank branch. The staff members at the branch will be able to assist you with any home loan inquiries you may have.

Online and Mobile Banking Support

Flagstar Bank offers online and mobile banking services for added convenience. If you require assistance with these services, here's what you can do:

1. Contact Flagstar Branch: If you receive a call, text, or email from someone claiming to be from Flagstar Bank regarding online or mobile banking, contact your local Flagstar branch directly. They will be able to verify the legitimacy of the communication and assist you with any concerns.

2. Call Flagstar Bank: You can also call Flagstar Bank's toll-free number at (888) 248-6423 for online and mobile banking support. The customer service representative will provide guidance and help you resolve any issues you may encounter.

Additional Support

Flagstar Bank offers several additional support channels for specific topics:

1. Assistance: For assistance related to insurance, call 800-968-7700 and select option 0, then 1. If you need support with your loans, call 800-968-7700 and select option 0, then 2. These dedicated helplines will connect you with the appropriate specialists.

2. Financial Hardship: If you are facing financial hardship and need assistance, Flagstar Bank can provide guidance. Contact their customer support team for personalized assistance.

In conclusion, Flagstar Bank provides various channels for customers to contact their customer service representatives. Whether it is through phone calls, visiting local branches, or utilizing online and mobile banking support, Flagstar Bank is committed to delivering exceptional customer service. By reaching out to their dedicated team, you can receive the assistance you need to address any queries or concerns you may have.