How to Contact First Citizens Community Bank Customer Service

First Citizens Community Bank is committed to offering quality customer service and support. If you need help with banking issues or have questions, there are several ways to contact their customer service team.

Contact Us Page on the First Citizens Community Bank Website

The easiest way to reach First Citizens Community Bank is through their website. Visit the First Citizens Community Bank Contact Us page to access the contact form. Fill out the required fields, including your name, email address, phone number, and your questions or comments. You can also call their customer contact center at (800) 326-9486 during business hours.

Call First Citizens Community Bank Customer Service

To speak with a representative directly, call First Citizens Community Bank's customer service hotline at (800) 326-9486. The customer contact center is open during these hours:

Monday, Tuesday, Wednesday: 8:00 AM - 5:00 PM
Thursday, Friday: 8:00 AM - 6:00 PM
Saturday: 8:30 AM - 12:30 PM

Visit a Branch Location

For personalized assistance, visit one of the First Citizens Community Bank branch locations. They have many branches across Pennsylvania. To find the nearest branch, go to their Branch Locator page. Enter your address or ZIP code, and you'll receive a list of nearby branches along with their contact details.

Utilize Digital Banking Support

If you are a digital banking customer, you can send a secure message for account-related inquiries. Log in to your Digital Banking account and navigate to the support or contact section. If you are not enrolled in Digital Banking or prefer to speak with someone, you can call the customer contact center or visit a branch.

Additional Support Options

First Citizens Community Bank offers various services to ensure customer assistance. Some additional support options include:

Automated System: An automated system is available 24/7 by calling (888) 323-4732. You can check your account balance, transfer funds, and perform other tasks.
Digital Banking: Their digital banking platform allows you to manage your accounts online. You can check balances, transfer funds, order checks, and report any fraudulent activity. To log in for the first time, visit their homepage and select "First Time Log In," then follow the prompts to enter your one-time Secure Access Code.
Telephone Banking: The telephone banking service lets you manage your accounts using a touch-tone phone. You can check balances, review transactions, make transfers, and report lost or stolen cards.

First Citizens Community Bank makes its customer service accessible to meet customer needs. Whether you choose digital options, phone support, or visiting a branch, there are many ways to reach their customer service team. Contact First Citizens Community Bank whenever you need help with your banking needs.

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