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How to Contact Dogwood State Bank Customer Service

Dogwood State Bank is committed to providing exceptional customer service and ensuring convenience in banking for its customers. If you have any questions, concerns, or issues that require assistance, there are several ways to get in touch with their customer service team. Whether you prefer to speak with a representative over the phone or reach out via online channels, Dogwood State Bank is dedicated to helping you with all your banking needs.

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Published onSeptember 18, 2023
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How to Contact Dogwood State Bank Customer Service

Dogwood State Bank is committed to providing exceptional customer service and ensuring convenience in banking for its customers. If you have any questions, concerns, or issues that require assistance, there are several ways to get in touch with their customer service team. Whether you prefer to speak with a representative over the phone or reach out via online channels, Dogwood State Bank is dedicated to helping you with all your banking needs.

Contacting Dogwood State Bank Customer Service

1. Phone Support

One of the easiest ways to get in touch with Dogwood State Bank's customer service is by calling their toll-free number, (855) 557-6863. Their customer service representatives are available 24/7 to assist you with any financial needs you may have. Whether you have inquiries about your accounts, need assistance with online banking, or want to report a lost or stolen debit card, their friendly and knowledgeable staff will be ready to help.

2. Online Banking Assistance

If you prefer the convenience of online banking, Dogwood State Bank offers comprehensive support through their online platform. To access online banking assistance, simply log into your account and navigate to the "Contact Us" or "Customer Support" section. From there, you can find answers to commonly asked questions or reach out to their support team via email or online chat. Dogwood State Bank understands the importance of digital convenience and wants to ensure that their online banking customers have a seamless experience.

3. Branch Visits

For customers who prefer face-to-face interactions, Dogwood State Bank has various branch locations throughout North Carolina. You can visit any of these full-service branches to speak directly with a representative. To find the nearest branch, visit their website's "Locations" section and enter your address, zip code, or city and state into the NYCE ATM Locator. The results will display the closest branches for you to choose from.

4. Email Communication

If you have a non-urgent inquiry or prefer to communicate through written correspondence, you can send an email to Dogwood State Bank's customer service team. Their email address can be found on their official website's "Contact Us" page. Simply compose a detailed message explaining your query, and their team will respond as soon as possible. Remember to include all relevant information, such as your name, contact details, and specific account details, to ensure a prompt and accurate response.

5. Social Media Channels

In today's digital age, many companies use social media platforms to engage with their customers. Dogwood State Bank maintains an active presence on major social media channels, such as Facebook, Twitter, and LinkedIn. While these platforms may not be suitable for specific account-related inquiries, they can be a useful avenue for general questions or feedback. You can follow or connect with Dogwood State Bank on these platforms to receive updates, news, and engage with their customer service team.

Dogwood State Bank understands that every customer is unique, and they strive to customize their financial products and services to fulfill individual needs. Their dedicated customer service team is always ready to assist you, whether you need guidance on personal checking accounts, business banking solutions, or treasury management services.

If you require any assistance or have any questions, don't hesitate to reach out to Dogwood State Bank's customer service. With their commitment to exceptional service, they will ensure that your banking experience is as smooth and convenient as possible.

Remember, Dogwood State Bank can be contacted through various channels, including phone support, online banking assistance, branch visits, email communication, and social media platforms. Choose the method that suits you best, and their customer service representatives will be there to help with any inquiries or concerns you may have.

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