How to Contact Customers Bank Customer Service

Customers Bank is a financial institution that offers a range of personal, small business, and commercial banking solutions. If you need assistance with any banking-related inquiries, such as account management, loan services, digital banking, or general customer support, Customers Bank provides various channels to get in touch with their customer service team. Here are the different ways to contact Customers Bank customer service:

How to Contact Customers Bank Customer Service

1. Phone Support

Customers Bank offers phone support for various banking services. To contact their customer service team via phone, you can call their toll-free number at 610-933-7195. The customer service representatives are available during regular business hours, and they can assist you with a wide range of inquiries, including PPP loan help desk, business banking platform assistance, savings accounts, mortgage service errors, routing information, debit card activation or PIN change, lost or stolen bank cards, and fraud reporting.

2. Online Contact Form

Another convenient option to reach Customers Bank customer service is through their website's online contact form. By visiting their Contact Us page, you will find a form that you can fill out with your name, email address, phone number, and a message detailing your inquiry or concern. Once submitted, a customer service representative will review your submission and get back to you as soon as possible. This method is particularly useful for non-urgent inquiries or if you prefer written communication.

Customers Bank has a strong presence on social media platforms. You can connect with their customer service team by reaching out to them via their official social media channels such as Facebook, Twitter, or LinkedIn. These platforms often provide a quick response time and enable you to ask questions, provide feedback, or address any concerns directly.

4. Branch Locations

Customers Bank operates several branch locations across different states, including Illinois, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, and Texas. If you prefer face-to-face assistance or need help with certain banking services that require physical presence, you can visit one of their branches near you. To find the nearest branch, visit the Locations page on their website.

5. Email Support

If you prefer communication via email, Customers Bank provides an email address specifically for customer service inquiries. You can send an email to [email protected] with your questions, feedback, or any issues you might be experiencing. Make sure to provide detailed information in your email to help the customer service team understand and address your concerns effectively.

6. FAQs and Online Resources

Customers Bank also offers a comprehensive FAQs section on their website, which covers various topics related to their banking services. Before reaching out to customer service, it is recommended to explore their FAQs section to see if your question has already been answered. Additionally, their website provides resources and guides on digital banking, account management, and other frequently asked questions, which may assist you with finding a resolution on your own.

In conclusion, Customers Bank provides various avenues for customers to contact their customer service team. Whether you prefer phone support, online contact forms, social media platforms, branch visits, or email communication, the bank aims to provide prompt assistance and excellent customer service. Utilize these contact options to address your inquiries, resolve any issues, or simply seek guidance on their range of personal, small business, and commercial banking solutions.