How to Contact Crossroads Bank Customer Service

Crossroads Bank offers effective customer service to assist its clients. If you have questions, concerns, or need help with banking matters, you can reach out to their customer service team easily.

Contact Information

Phone: To speak directly with a customer service representative, call Crossroads Bank's Customer Service Team at (260) 563-3185. Their team is available from Monday to Friday, 8 am - 5 pm, and on Saturdays from 8 am - 12 pm.
Website Contact Form: If you prefer to reach out online, visit their Contact Us page at Crossroads Bank Contact Us. There, you can fill out a form with your information and message. A Customer Service Representative will respond to you promptly.
Email: Crossroads Bank also offers customer service via email. For specific email inquiries, check their official website at Crossroads Bank.

Additional Contact Options

Crossroads Bank provides more options for obtaining assistance, depending on your needs.

Branch Visit: For face-to-face interactions, you can visit one of Crossroads Bank's branches. One location is at 2000 S. Banker Street, Effingham, IL 62401. The lobby hours are Monday to Thursday: 8:30 am – 4 pm, Friday: 8:30 am – 5 pm, and Saturday: 8:30 am – 12 pm.
Mobile App: Downloading the Crossroads Bank Mobile App can be a convenient way to access customer service. The app offers features such as bill payment, account balance viewing, check deposit, and options to contact customer service.

Contacting Crossroads Bank's customer service team is easy. You can call, use the website contact form, visit a branch, or utilize their mobile app. The bank is committed to providing support to ensure a satisfactory banking experience. If you have any questions regarding your accounts or transactions, reach out to Crossroads Bank's customer service for assistance.

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