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How to Contact Crossroads Bank Customer Service

Crossroads Bank is committed to providing exceptional customer service and assistance to its customers. If you have any questions, concerns, or need assistance with any banking-related issues, there are several ways to reach out to their customer service team. This article will guide you on how to contact Crossroads Bank customer service efficiently and effectively.

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Published onSeptember 18, 2023
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How to Contact Crossroads Bank Customer Service

Crossroads Bank is committed to providing exceptional customer service and assistance to its customers. If you have any questions, concerns, or need assistance with any banking-related issues, there are several ways to reach out to their customer service team. This article will guide you on how to contact Crossroads Bank customer service efficiently and effectively.

Contact Information

  1. Phone: To speak directly with a customer service representative, you can call Crossroads Bank's Customer Service Team at (260) 563-3185. Their team is available from Monday to Friday, 8am-5pm, and on Saturdays from 8am-12pm.

  2. Website Contact Form: If you prefer to get in touch with Crossroads Bank through their website, you can visit their Contact Us page at https://www.crossroadsbanking.com/contact-us/. On this page, you will find a form to fill out with your information and a message. Once you submit the form, a Customer Service Representative will contact you promptly.

  3. Email: Though not explicitly mentioned in the search results, Crossroads Bank may offer customer service via email. To obtain the email address or to find out more information about their email support, it is best to visit their official website at http://www.crossroadsbanking.com.

Additional Contact Options

Crossroads Bank provides additional avenues to seek assistance or information. These can be helpful depending on the nature of your query or if you prefer alternative methods of communication.

  1. Branch Visit: If you prefer face-to-face communication, you can visit one of Crossroads Bank's branch locations. They have a branch located at 2000 S. Banker Street, Effingham, IL 62401. The branch's lobby hours are from Monday to Thursday: 8:30 a.m. – 4 p.m., Friday: 8:30 a.m. – 5 p.m., and Saturday: 8:30 a.m. – 12 p.m.

  2. Mobile App: Downloading the Crossroads Bank Mobile App can be a convenient way to access customer service. The app, available on the App Store at https://apps.apple.com/us/app/crossroads-bank-mobile-app/id1462752286, provides various features such as bill payment, account balance viewing, check deposit, and more. It may also include options to contact customer service or find branch and ATM locations.

Conclusion

Contacting Crossroads Bank's customer service team is a straightforward process. Whether you prefer calling, using the website contact form, visiting a branch, or utilizing the mobile app, the bank is dedicated to providing the necessary support and assistance to ensure your banking experience is smooth and satisfactory. For additional information, you can always refer to Crossroads Bank's official website at http://www.crossroadsbanking.com.

Remember, if you have any questions or issues regarding your accounts, transactions, or any other banking-related matters, do not hesitate to get in touch with Crossroads Bank's customer service. They are there to help you and provide the guidance you need.

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