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How to Contact Community Bank of Louisiana Customer Service

Community Bank of Louisiana understands the importance of providing excellent customer service to its clients. If you have any queries, concerns, or require assistance, the bank offers several convenient options to get in touch with their customer service team. Here are the different ways you can contact Community Bank of Louisiana's customer service:

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Published onSeptember 18, 2023
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How to Contact Community Bank of Louisiana Customer Service

Community Bank of Louisiana understands the importance of providing excellent customer service to its clients. If you have any queries, concerns, or require assistance, the bank offers several convenient options to get in touch with their customer service team. Here are the different ways you can contact Community Bank of Louisiana's customer service:

1. Phone Support

Contacting Community Bank of Louisiana's customer service via phone is a quick and direct way to seek assistance. You can reach their customer service representatives by dialing their 24-hour telephone banking service line at (318)-872-6955. Whether you have questions about your account, need assistance with online banking, or require information about loans and mortgages, their knowledgeable staff will be ready to assist you.

2. Online Contact Form

If you prefer to communicate electronically, you can use the online contact form available on the bank's website. Visit their "Contact" page at https://www.communitybankofla.bank/Contact/Need-Assistance and fill out the required fields with your name, contact information, and the nature of your inquiry or concern. Once submitted, a customer service representative will promptly respond to your message and provide the assistance you need.

3. Branch Locations

Community Bank of Louisiana has several branch locations spread across the region, making it easy for customers to visit in person and speak with a customer service representative. You can find specific branch locations and their addresses on the bank's official website at https://www.communitybankofla.bank/Contact/Locations. From Benton Road Office to South Bossier Office, each branch has dedicated staff members who are ready to assist you with any banking-related questions or concerns.

4. Social Media

In today's digital age, many companies utilize social media platforms to connect with their customers. Community Bank of Louisiana is no exception. You can follow them on Facebook at https://www.facebook.com/communitybankla/ to stay updated with the latest news, promotions, and announcements from the bank. Additionally, you can reach out to their customer service team through Facebook Messenger for any non-sensitive inquiries.

5. Email

If you prefer to communicate through email, you can send your queries or concerns to Community Bank of Louisiana's customer service team at their official email address: [email protected]. Be sure to provide accurate contact information and a detailed description of your inquiry to receive a timely response from their dedicated staff.

6. Sum Program ATMs

To address any concerns regarding ATMs or ATM transactions, Community Bank of Louisiana is part of the SUM Program. This program allows Community Bank of Louisiana customers to use their cards "surcharge-free" at more than 2,800 SUM designated ATMs. If you encounter any issues or have questions related to this service, feel free to contact the bank's customer service team for assistance.

Remember, when contacting Community Bank of Louisiana's customer service, it is advisable to provide accurate and specific details to ensure a quick and efficient resolution to your inquiry or concern. Whether through phone, online contact forms, branch visits, social media, or email, the bank's customer service team is dedicated to providing personalized assistance and exceptional support to all their valued customers.

In conclusion, Community Bank of Louisiana offers a variety of communication channels for customers to get in touch with their customer service team. By providing efficient and responsive service, the bank strives to ensure that every customer's banking needs and concerns are addressed promptly. Choose the method that suits you best and take advantage of the available resources to receive the assistance you require. Community Bank of Louisiana is committed to building lasting relationships with their customers by providing excellent customer service.

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