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How to Contact Citizens State Bank Customer Service

Citizens State Bank is dedicated to providing excellent customer service. If you have questions or need assistance, there are several ways to reach their customer service team.

Written by

Aria Singh

Published onSeptember 16, 2024

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How to Contact Citizens State Bank Customer Service

Citizens State Bank is dedicated to providing excellent customer service. If you have questions or need assistance, there are several ways to reach their customer service team.

Contacting Citizens State Bank Customer Service

1. Phone Inquiries

To contact Citizens State Bank by phone, call 1-800-369-5362. Speak directly with a representative who can help you with your questions or concerns. The customer service team is available during regular business hours.

2. Email Communication

For written communication, send an email to service@citizensstatebank.us. This allows you to detail your situation and attach documents if necessary. The bank aims to respond to emails promptly.

3. Online Chat

For quick assistance, use the online chat feature on the official Citizens State Bank website, www.csbtx.bank. Look for the chat icon to start a session with a customer service representative. This provides immediate responses to your inquiries.

4. In-person Branch Visits

If you prefer face-to-face interaction, visit one of the Citizens State Bank branches located in Texas. Use the "Branch Locator" on their website to find the nearest branch. This allows you to discuss account inquiries, loan applications, and other services in person.

5. Frequently Asked Questions (FAQs)

Before contacting customer service, check the FAQs section on the Citizens State Bank website. This section covers various topics like online banking and account management. Visit www.csbtx.bank to find answers to common questions.

It is important to use the correct contact methods specific to Citizens State Bank. For inquiries related to other institutions, please refer to their respective contact information.

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