How to Contact Citizens Progressive Bank Customer Service

Citizens Progressive Bank is committed to providing excellent customer service to its clients. Whether you have general inquiries, need assistance with online banking, or have any concerns regarding your account, the bank offers various channels through which you can contact their dedicated customer service team. This article will guide you on how to get in touch with Citizens Progressive Bank customer service and obtain the support you need.

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Published onSeptember 18, 2023

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How to Contact Citizens Progressive Bank Customer Service

Contacting Citizens Progressive Bank Customer Service

There are several convenient ways to reach out to Citizens Progressive Bank customer service representatives. By choosing the method that suits you best, you can quickly get the assistance you require.

1. Phone Inquiries

For immediate assistance over the phone, you can contact Citizens Progressive Bank's customer service team at their main phone number: (318) 649-6136. The customer service representatives are available during normal business hours to help address your concerns or provide information about the bank's products and services.

2. After-Hours Support

Outside of the bank's regular business hours, you can reach out to Falcon at 855-961-1602 if you have any suspicious transactions to report or urgent matters that require assistance.

3. Lost or Stolen Debit Card

In case of a lost or stolen debit card, it is crucial to act promptly for the security of your account. During normal business hours, contact Citizens Progressive Bank at (318) 649-6136. If the incident occurs after business hours, call the dedicated number (800) 500-1044 immediately to report the issue and have your card blocked to prevent unauthorized access.

4. Online Banking Support

For inquiries related to online banking services, Citizens Progressive Bank provides an online resource to assist you. Visit their website at Citizens Progressive Bank | Online Banking for detailed information on online banking features and to access their online banking platform.

5. Contact Form

Citizens Progressive Bank also offers an online contact form on their website. By visiting the Contact Us page, you can provide your details and submit any queries or concerns you have. The bank's customer service team will review your submission and respond to you promptly.

6. In-Person Visit

If you prefer face-to-face interaction or require more personalized assistance, you can visit one of Citizens Progressive Bank's physical branches. The bank prides itself on its commitment to the local community, and their staff is always ready to assist you. Visit their Branch Locator to find the nearest branch to your location.

To stay updated with the latest news and announcements from Citizens Progressive Bank, you can follow them on social media platforms such as Facebook, Instagram, and Twitter. While these platforms may not be a direct channel for customer service inquiries, they offer valuable insights and provide alerts about any changes or important updates from the bank.

Remember, if you encounter any suspicious activity or receive calls requesting personal or account information, Citizens Progressive Bank advises customers to contact the bank immediately to report the incident. Protecting your personal and financial information is a priority for the bank, and they take the necessary steps to ensure your security.

In conclusion, Citizens Progressive Bank provides multiple avenues for customers to contact their customer service team. By utilizing phone inquiries, online resources, contact forms, or in-person visits, you can address any concerns or inquiries you have regarding your accounts, banking services, or online transactions. Always choose the method that suits your needs and preferences, and the dedicated customer service team at Citizens Progressive Bank will be there to provide you with assistance every step of the way.

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