How to Contact Citizens Federal Savings Bank Customer Service

Citizens Federal Savings Bank is committed to providing excellent customer service and support to its clients. If you need to reach out to their customer service team for any assistance or inquiries, there are several convenient ways to contact them.

Contact via Phone

One of the most direct ways to get in touch with Citizens Federal Savings Bank customer service is by phone. You can call their dedicated customer service hotline at (800) 590-9920 during their regular business hours, which are Monday to Friday from 8 am to 5 pm and Saturday from 9 am to 12 pm. The knowledgeable customer support representatives will be ready to assist you with any questions or concerns you may have.

Visit the Citizens Federal Savings Bank Website

The Citizens Federal Savings Bank website is a valuable resource for obtaining information and contacting their customer service team. By visiting their website at www.citizensfsb.bank, you can navigate to the "Contact Us" page, which provides various ways to reach out to their team. You can fill out a contact form with your details and inquiries, and a customer service representative will get back to you promptly.

Utilize Online Chat Support

Citizens Federal Savings Bank also offers the convenience of online chat support through their website. If you prefer a quick response or have general questions, you can access the web chat feature at client.citizensbank.com/s/web-chat. Trained representatives are available to assist you with your inquiries and provide the information you need.

FAQs and Support Documentation

Before reaching out to the customer service team, you may find answers to your questions in the Citizens Federal Savings Bank FAQs section. They have a comprehensive list of frequently asked questions on their website at www.citizensbank.com/customer-service/faqs/overview.aspx. This resource covers topics such as checking accounts, savings accounts, online banking, and more. Take the time to browse through the FAQs to see if your question has already been addressed.

Additional Support Channels

Citizens Federal Savings Bank recognizes the importance of providing multiple support channels for their customers. If you prefer to reach out through alternative methods, you can explore their social media accounts for updates and assistance. They can be found on platforms such as Facebook, Twitter, and LinkedIn.

Another option is to visit their local branch. Citizens Federal Savings Bank has dedicated locations where you can speak directly with a customer service representative. You can find the nearest branch by using the branch locator tool on their website.

Conclusion

Citizens Federal Savings Bank values the satisfaction of their customers and strives to provide excellent support. Whether you have questions about their services, need assistance with online banking, or have inquiries about mortgages or investments, their customer service team is available to assist you. Remember to utilize the various contact methods mentioned above, such as phone, website contact forms, online chat, and FAQs to ensure the most efficient and effective communication.

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