How to Contact Citizens Bank of Edmond Customer Service

Citizens Bank of Edmond is a community bank that takes pride in providing excellent customer service. If you have any questions or concerns regarding your banking needs, there are several convenient ways to contact their customer service team. With the goal of making banking accessible and hassle-free, Citizens Bank of Edmond offers various channels for customers to reach out for assistance.

Phone Support

One of the most direct ways to get in touch with Citizens Bank of Edmond customer service is by phone. You can call their dedicated customer service line at 405.341.6650. A knowledgeable representative will be available to assist you with any inquiries you may have. Phone support is available Monday to Friday from 7am to 10:00pm EST and on Saturdays from 9:00am to 6:00pm EST.

Online Chat

If you prefer online communication, Citizens Bank of Edmond also offers a live chat feature on their website. By visiting mycitizens.bank, you can initiate a chat with a customer service representative who can provide real-time assistance. This option offers the convenience of communicating with a representative without having to make a phone call or visit a branch.

Email Support

For non-urgent inquiries or for situations that require more detailed information, you can send an email to the Citizens Bank of Edmond customer service team. Simply write an email to [email protected], and a representative will respond to your inquiry promptly. Please note that email responses may take longer than phone support or online chat.

Visit a Branch

Citizens Bank of Edmond has multiple branches located in the Edmond, Oklahoma area. If you prefer face-to-face interaction, you can visit any of their branch locations during business hours. The main branch, located at 1 East 1st Street, Edmond, OK, is a full-service branch that can assist you with a wide range of banking needs. For specific branch hours and services, you can refer to the website.

Mobile App Support

For customers who prefer accessing their accounts and seeking assistance on-the-go, Citizens Bank of Edmond offers a mobile app. Available for both Android and iOS devices, the Citizens Bank of Edmond Mobile App provides a convenient way to manage your accounts and contact customer service. You can download the app from the Google Play Store or the App Store. Within the app, you can locate ATMs or branches, as well as contact customer service directly for any inquiries.

Conclusion

When it comes to customer support, Citizens Bank of Edmond strives to ensure that their customers' needs are met promptly and efficiently. Whether you prefer to communicate via phone, online chat, email, or in-person, the bank provides a range of options to suit your preferences. By leveraging these channels, you can expect excellent customer service and assistance for all your banking needs.

Remember, if you have any questions or concerns, don't hesitate to reach out to Citizens Bank of Edmond's customer service team. They are dedicated to providing personalized service and are ready to assist you in any way they can.