How to Contact Celtic Bank Customer Service
Celtic Bank is a leading commercial lender and a prominent provider of Small Business Administration (SBA) loans. If you are a customer or have any inquiries regarding Celtic Bank's services or products, it's important to know how to reach their customer service team for assistance. This article provides comprehensive information on the various ways to contact Celtic Bank's customer service.
Phone Support
The most convenient and direct way to contact Celtic Bank's customer service is by phone. You can reach their dedicated support team by calling their toll-free number: 800-773-7100. The customer service representatives are available from Monday to Friday, between 8:00 AM and 5:00 PM Mountain Time (MT). They will be able to assist you with any queries or concerns you may have about Celtic Bank's products, services, or loan applications.
Email Support
If you prefer written communication or have detailed inquiries, emailing Celtic Bank's customer service is an excellent option. You can send an email to the customer support team at customerservice@celticbank.com. Ensure that you provide accurate contact information and explain your query in detail. Celtic Bank's customer service representatives strive to respond promptly to emails and will address your concerns in a timely fashion.
Online Contact Form
Another way to get in touch with Celtic Bank's customer service is through their online contact form. You can access the contact form on their official website, www.celticbank.com/contact-us. The form requires you to fill in your name, email address, phone number, and a message detailing your inquiry. Once submitted, a member of Celtic Bank's customer service team will review your message and respond accordingly.
Postal Mail
If you prefer traditional correspondence or need to send documents, you can contact Celtic Bank's customer service via regular postal mail. Their mailing address is as follows:
Celtic Bank 268 South State Street, Suite 300 Salt Lake City, Utah 84111
When sending mail to Celtic Bank, it is recommended to include your contact information and a clear description of your inquiry or concern. This will help the customer service team address your needs effectively.
Social Media
Celtic Bank maintains an active presence on various social media platforms. While social media is not typically the primary channel for customer service inquiries, it can be a helpful option for general information or updates. You can follow Celtic Bank on their official social media accounts, including Facebook, Twitter, and LinkedIn. Through these platforms, you can interact with Celtic Bank's online community and stay informed about the latest news, promotions, and announcements.
It's important to note that if you have specific account-related inquiries or need assistance with sensitive information, it is advisable to use the aforementioned direct communication channels such as phone or email for privacy and security purposes.
Conclusion
Contacting Celtic Bank's customer service is a straightforward process that offers several options for assistance. Whether you prefer the convenience of a phone call, the speed of an email response, or the ease of an online form, Celtic Bank provides multiple avenues for customers to reach out. Their knowledgeable and professional customer service representatives are readily available to address any questions or concerns you may have. By utilizing these contact methods, you can ensure a smooth and efficient resolution to your inquiries and enjoy the benefits of Celtic Bank's exceptional customer service.