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How to Contact Cathay Pacific Customer Service in Canada

If you are traveling with Cathay Pacific or need assistance with bookings, flight information, or other concerns while in Canada, knowing how to reach their customer service is essential. Cathay Pacific is a major international airline based in Hong Kong, and they provide various channels for customer support to ensure passengers and travelers receive the help they need promptly and efficiently.

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Published onMay 7, 2025
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How to Contact Cathay Pacific Customer Service in Canada

If you are traveling with Cathay Pacific or need assistance with bookings, flight information, or other concerns while in Canada, knowing how to reach their customer service is essential. Cathay Pacific is a major international airline based in Hong Kong, and they provide various channels for customer support to ensure passengers and travelers receive the help they need promptly and efficiently.

Contact Methods for Cathay Pacific Customer Service in Canada

1. Phone Support

One of the most direct ways to get in touch with Cathay Pacific customer service in Canada is by phone. As of the latest available information, the airline offers a dedicated Canadian contact number to assist customers with reservations, changes, and general inquiries.

Cathay Pacific Canada Contact Number:

  • Toronto: +1 416-535-9658

This number is suitable for customers in Toronto and nearby regions. It's recommended to call during their operating hours for the fastest assistance. For other cities across Canada, travelers are encouraged to use the general international contact options or reach out through other channels listed below.

2. Email Support

For non-urgent questions, feedback, or to initiate a query via email, Cathay Pacific provides an online contact form through their official website. While they do not publicly list a direct email address for customer service, submitting an inquiry through their official contact page ensures your request reaches the appropriate department.

You can access the contact form here: Cathay Pacific Contact Page (Note: verify for the latest contact options on their official website).

3. Online Chat and Help Center

Cathay Pacific also offers an online help center and live chat support through their website for immediate assistance. This service is available during specific hours and is designed for quick questions related to flight bookings, baggage policies, and other common topics.

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