How to Contact Canandaigua National Bank & Trust Customer Service

Canandaigua National Bank & Trust is a community-owned financial institution that provides a range of banking services to customers in the Greater Rochester Area. If you need to contact their customer service for any assistance or inquiries, there are several convenient options available. In this article, we will discuss the different ways to get in touch with Canandaigua National Bank & Trust's customer service team.

Contacting Canandaigua National Bank & Trust Customer Service

1. Phone

One of the quickest and most direct ways to contact customer service is by phone. You can reach Canandaigua National Bank & Trust's Customer Call Center at (585) 394-4260 or (800) 724-2621. Whether you have general banking questions, need assistance with your account, or want to report a lost or stolen ATM or debit card, the customer service representatives are available to assist you.

2. Branch Locations

Canandaigua National Bank & Trust has multiple branch locations where you can visit in person to speak with a customer service representative. One of their main branch offices is located at 72 South Main Street, Canandaigua, NY 14424. They offer personalized service and can help you with various banking needs, such as opening accounts, applying for loans, and resolving any issues you may have.

3. Online Contact Form

If you prefer to communicate electronically, Canandaigua National Bank & Trust provides an online contact form on their website. Simply visit Contact Us - Canandaigua National Bank & Trust and fill in the required fields, including your name, address, phone number, and email. You can also provide any comments or questions you may have. Once you submit the form, a customer service representative will respond to your inquiry.

4. Online Banking Maintenance

If you have inquiries specific to online banking, you can visit the CNB Customer Support page on Canandaigua National Bank & Trust's website. This page provides answers to frequently asked questions related to online banking maintenance. You can find information regarding the timing of regular maintenance, how to find your account number, and what to do in case of a lost or stolen ATM or debit card.

5. Mobile Banking App

Canandaigua National Bank & Trust also offers a mobile banking app that provides convenient access to your accounts. If you have questions or issues related to the app, you can contact customer service by calling (585) 394-4260 or (800) 724-2621. They will be able to assist you with any concerns or technical difficulties you may encounter while using the mobile banking app.

6. Social Media

As a customer, you can also connect with Canandaigua National Bank & Trust on social media platforms such as Facebook, Twitter, and LinkedIn. While they may not handle customer service inquiries directly through these channels, they can provide updates, news, and general information about their products and services. Additionally, they may direct you to the appropriate customer service channels if necessary.

Overall, Canandaigua National Bank & Trust provides various ways for customers to reach out and receive assistance from their customer service team. Whether you prefer to communicate over the phone, in person at a branch, or through electronic means, their dedicated representatives are available to help address your banking-related needs and provide the support you require.

For more information about Canandaigua National Bank & Trust and the services they offer, please visit their official website www.cnbank.com.

Remember, if you have any urgent or sensitive issues regarding your accounts, it is always recommended to contact Canandaigua National Bank & Trust's Customer Call Center directly for immediate assistance.