How to Contact Cambridge Savings Bank Customer Service
Cambridge Savings Bank offers a variety of banking services. Customers may need to contact their customer service for inquiries, assistance, or problem resolution. Here’s how to reach Cambridge Savings Bank's customer service through different channels.
Phone Support
You can contact Cambridge Savings Bank's customer service by phone. Speak directly with a representative for personalized assistance. Call 888-418-5626. Customer service hours are as follows:
- Monday to Friday: 8 am to 6 pm
- Saturday: 9 am to 3 pm
- Closed on federal holidays
Live Chat
For a quick and efficient way to communicate, use the live chat feature. Visit the Contact Us page on their official website to access the live chat option. Live chat is available during these hours:
- Monday to Friday: 8 am to 6 pm
- Saturday: 9 am to 3 pm
This service allows you to get real-time assistance from a customer service representative.
Email Support
Email support is another option for contacting Cambridge Savings Bank. You can send non-sensitive inquiries to [email protected]. The bank aims to respond promptly, though email responses may take longer than other methods.
Frequently Asked Questions (FAQs)
Check the Frequently Asked Questions section on their website before contacting customer service. This resource covers various topics related to personal banking, such as mobile banking, checking accounts, and savings accounts. You may find answers to your questions without needing to reach out directly.
Branch Locations
For in-person assistance, visit one of Cambridge Savings Bank's branches. Their locations include areas such as Bedford, Belmont Center, Burlington, and Cambridge Street. To find a complete list of branch locations and contact details, visit their Locations page.
Reaching Cambridge Savings Bank's customer service is easy. Choose from phone support, live chat, or email to get assistance. Their FAQ section can also provide helpful answers. If you prefer speaking with someone in person, their branch locations are available for visits.