How to Contact BankUnited Customer Service

BankUnited is a financial institution that offers a range of personal and business banking solutions. If you have any questions or need assistance with your account, contacting their customer service team is easy and convenient. In this article, we will guide you on how to get in touch with BankUnited's customer service.

Contact Options

BankUnited provides multiple contact options for customers to choose from. Whether you prefer speaking to a representative over the phone or sending an email, there is a method that suits your preference. The following are the available contact options:

Phone

One of the quickest ways to get in touch with BankUnited's customer service is by calling their dedicated phone line. Simply dial 1-877-779-2265 to speak with a representative who can assist you with your query. The customer service team is available from 7:30 am to 9:00 pm EST, Monday through Friday, and from 8:30 am to 4:30 pm EST on Saturdays.

Online Form

If you prefer to communicate electronically, BankUnited offers an online contact form on their website. To access this form, visit their Contact Us page. Fill in the required fields, including your name, email address, phone number, and message. Once you submit the form, a representative will review it and respond to your inquiry.

Secure Email

Another option for contacting BankUnited's customer service is by sending a secure email through their website. To do this, visit the BankUnited website and navigate to the Contact Us page. From there, you can securely send an email by following the instructions provided. It is essential to use the secure email feature to protect your personal information.

Customer Service Hours

BankUnited's customer service hours are designed to accommodate their customers' needs during regular business hours. The customer service team is available on weekdays and Saturdays, ensuring that you have access to assistance when you need it. Here are the customer service hours:

• Monday through Friday: 7:30 am to 9:00 pm EST
• Saturday: 8:30 am to 4:30 pm EST

Please note that customer service may not be available 24/7, so it is advisable to contact them during their operating hours for the most prompt response.

Additional Resources

In addition to direct contact options, BankUnited provides several resources to assist customers in finding answers to commonly asked questions. These resources can help resolve simple queries without the need to contact customer service. Here are some helpful resources:

Frequently Asked Questions

On BankUnited's website, you can find a dedicated section of Frequently Asked Questions (FAQs). These FAQs cover various topics related to personal and business banking. It is worth checking this section before reaching out to customer service as you may find the answer to your question there.

Social Media

BankUnited also maintains a social media presence, allowing customers to interact with the bank and potentially find useful information or updates. You can connect with BankUnited on their official Facebook page, @BankUnited.Official. While social media platforms are not typically used for customer service inquiries, they can provide additional avenues for engagement.

Conclusion

Contacting BankUnited's customer service is a straightforward process with multiple options available to customers. Whether you prefer speaking to a representative over the phone, filling out an online form, or sending a secure email, BankUnited's customer service team is ready to assist you with any questions or concerns. Remember to check their website's additional resources, such as FAQs, and consider utilizing their social media platforms for updates and engagement. BankUnited's commitment to providing excellent customer service ensures that your banking experience is as smooth and convenient as possible.