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How to Contact Bank of the Orient Customer Service
Bank of the Orient is a reputable financial institution that aims to provide exceptional customer service. If you need assistance or have inquiries regarding their services, there are several ways you can contact their customer service representatives.
Contact Information
Customer Service Phone Number: You can reach Bank of the Orient's customer service center by calling 1.800.881.2686. Their friendly and knowledgeable staff are available to assist you from Monday to Friday, 9:00 am to 5:00 pm (PT), and on Saturdays from 9:00 am to 3:00 pm (PT).
Website Contact Form: Bank of the Orient has a user-friendly website where you can access their contact form. Simply visit their Contact Us page to fill out the form with your general inquiries. However, please refrain from including any personal information such as bank account numbers, loan numbers, or social security numbers for security reasons.
Important Precaution
To ensure the security of your personal information, Bank of the Orient advises against providing any sensitive details via their contact form. Therefore, if you need to share confidential information with a staff member, it is recommended to contact them directly using the provided phone number rather than including it in the contact form.
Branch Locations
If you prefer face-to-face assistance or have more complex inquiries, you can visit one of Bank of the Orient's branch locations. They have several branches conveniently located across California. Here are some branch details:
- Richmond Branch
- Address: 317 Sixth Avenue, San Francisco, CA 94118
- Contact Numbers: 415.338.0754 (Phone), 415.338.0789 (Fax)
- Hours: Monday to Friday from 9:00 am to 5:00 pm (PT), and Saturday from 9:00 am to 3:00 pm (PT)
- San Francisco Branch
- Address: Information not provided in the search results
- Millbrae Branch
- Address: 979 Broadway, Suite 103, Information not provided in the search results
- As of September 1, 2023, Oakland Branch relocated from 360 12th Street to 388 ...
Please note that specific information regarding the San Francisco and Millbrae branches is not provided in the search results. To find more details about these branches, it is recommended to visit Bank of the Orient's official website, bankorient.com, or contact their customer service center directly.
Online Reviews and Ratings
Besides Bank of the Orient's official channels, it can also be helpful to seek insights from customers who have had direct experiences with the bank. Online review platforms such as Yelp offer a space for customers to share their feedback and assessment of the bank's services. These reviews can provide valuable information about customer satisfaction and the quality of their customer service.
Mobile App Support
Bank of the Orient also offers mobile banking services through their mobile app, available on Google Play. The app allows you to access your accounts, make transactions, and find important information. If you require assistance with the app or have any technical issues, their customer support is available toll-free at 1-800-881-2686. Additionally, you can also visit one of their branches for further support.
Conclusion
When it comes to contacting Bank of the Orient's customer service, they provide various convenient options. You can reach out to their friendly representatives through the provided phone number or by filling out the contact form on their website. Additionally, visiting one of their branch locations is an alternative for face-to-face assistance. It is essential to prioritize the security of your personal information and to avoid sharing sensitive details through the website's contact form. Utilize the available channels effectively to ensure a smooth and satisfactory customer service experience.
