How to Contact Bank of Madison Customer Service

Bank of Madison is committed to providing exceptional customer service and ensuring that its customers have access to assistance whenever they need it. If you have any questions, concerns, or need assistance with any banking-related matters, there are several convenient ways to contact the Bank of Madison customer service team.

Contact Information

Here are the various methods you can use to get in touch with Bank of Madison's customer service:

1. Phone: You can contact the Bank of Madison customer service team by calling their main office at (706) 342-1953. The phone line is available during regular business hours, and a friendly representative will be happy to assist you with any queries or concerns you may have.

2. Email: Another way to reach out to Bank of Madison's customer service is through email. Simply send your inquiry or concern to [email protected], and a member of their team will get back to you as soon as possible.

3. Online Contact Form: On the Bank of Madison website, you can find a convenient online contact form that allows you to submit your questions or concerns directly through their website. To access the contact form, visit the Contact Us page on the Bank of Madison website.

4. Branch Visit: If you prefer face-to-face interaction, you can always visit one of the Bank of Madison branches. Here are the branch locations:

• Main Office: 133 North Main Street, Madison, GA 30650
• Eatonton Road Branch: 1540 Eatonton Road, Madison, GA 30650
• Bank of Social Circle (A Division of Bank of Madison): 1281 N. Cherokee Road, Social Circle, GA 30025

Customer Service Hours

Bank of Madison understands that customer needs may arise outside regular business hours. To cater to their customers' diverse schedules, Bank of Madison offers extended customer service hours. The customer service team is available during the following hours:

• Monday to Friday: 9 a.m. to 5 p.m.
• Saturday: 9 a.m. to 12 p.m.

During these hours, you can reach out to Bank of Madison's customer service team and expect prompt assistance with your banking-related queries or concerns.

Additional Assistance

In addition to customer service, Bank of Madison provides other avenues for assistance and support:

1. Mobile Banking App: Bank of Madison offers a convenient mobile banking app that allows you to perform various banking activities on the go. You can download the Bank of Madison Mobile Banking app from the Google Play Store or App Store (for iPhone users), enabling you to check balances, transfer funds, pay bills, and locate ATMs and branches at your convenience.

2. Frequently Asked Questions (FAQs): Bank of Madison has compiled a comprehensive list of frequently asked questions on their website. These FAQs cover a wide range of topics and may provide answers to many common inquiries. Before reaching out to customer service, it's worth checking the Bank of Madison FAQs page to see if your question has already been addressed.

Conclusion

Bank of Madison values its customers and strives to provide them with excellent customer service. Whether you prefer phone, email, or in-person communication, the Bank of Madison customer service team is readily available to assist you with any queries or concerns you may have. Take advantage of their extended customer service hours during the week and on Saturdays to get the support you need. Additionally, you can explore their mobile banking app and FAQs section for added convenience. Remember, Bank of Madison is always committed to ensuring your banking experience is hassle-free and enjoyable.