Contacting Bank of Blue Valley, a Division of HTLF Bank Customer Service

Bank of Blue Valley, a division of HTLF Bank, strives to provide exceptional customer service to its clients. Whether you have a question, need assistance with your account, or want to provide feedback, contacting their customer service team is effortless. In this article, we will guide you through the various ways you can reach out to Bank of Blue Valley's customer service.

Contact Information

To get in touch with Bank of Blue Valley's customer service, you can utilize any of the following methods:

1. Phone

Customer service representatives at Bank of Blue Valley are available to assist you during the following hours:

• Monday - Friday: 7:00 a.m. CT - 9:00 p.m. CT
• Saturday: 8:00 a.m. CT - 5:00 p.m. CT

To speak with a representative, call their toll-free number at 877.280.1862.

2. Email

If you prefer to communicate via email, you can send your inquiries or concerns to the following email address: customerservice@bankbv.com. A dedicated team will respond to your email promptly.

3. Online Contact Form

Bank of Blue Valley provides an online contact form on their website for your convenience. To access the form, visit the Contact page. Fill in your details, including your name, email address, and the nature of your inquiry, and click "Submit." A representative will reach out to you as soon as possible.

4. In-Person

For those who prefer face-to-face interaction, Bank of Blue Valley has multiple banking center locations. To find the nearest branch, visit the Locations page on their website. Each location provides comprehensive banking services and knowledgeable staff who can assist you with any of your banking needs.

Additional Services and Support

Apart from general customer service inquiries, Bank of Blue Valley also offers specific services and support options to cater to different needs. Some of these include:

1. Telephone Banking

If you require assistance or banking services outside of regular business hours, Bank of Blue Valley offers 24-hour telephone banking services. To access this feature, call the toll-free number 877.280.1862 and follow the automated phone prompts.

2. Training Appointments

Bank of Blue Valley offers personalized system training appointments. If you need assistance with specific banking functionalities or would like to learn more about their services, you can schedule a one-on-one training appointment. To book an appointment, visit the Resource Center page and click on the provided link.

3. Merchant Services

For businesses, Bank of Blue Valley offers merchant services to streamline payments and enhance customer experiences. By utilizing their secure payment processing solutions, businesses can capture customer trends and ensure the highest level of security for their customers' card data. Visit the Merchant Services page for more information and to explore the available options.

Conclusion

Bank of Blue Valley, a division of HTLF Bank, prioritizes excellent customer service and provides several avenues for clients to get in touch. Whether it's via phone, email, online contact form, or in-person at their banking center locations, reaching out to their customer service team is convenient and efficient. Additionally, they offer specialized services such as telephone banking, one-on-one training appointments, and merchant services to cater to specific needs. If you have any questions, concerns, or feedback, don't hesitate to contact Bank of Blue Valley's customer service.