How to Contact Bank Forward Customer Service

Bank Forward is a reputable financial institution that has been serving customers since 1927. With a commitment to customer satisfaction, they provide various channels for individuals to reach out and get assistance. If you are a Bank Forward customer and need to contact their customer service, this article will guide you through the available options.

Contacting Bank Forward Customer Service

1. Phone Support

Bank Forward offers phone support for customers who prefer speaking directly with a representative. To contact their customer service via phone, simply dial 800-450-3115 during their business hours, which are Monday-Friday from 8 am to 5 pm. Their knowledgeable staff will be ready to assist you with any inquiries or concerns you may have.

2. Secure Email Center

Bank Forward also provides a secure email center for customers who prefer written communication or need to share confidential information. To access the Secure Email Center, visit https://www.bankforward.com/secure-email-center. This service ensures the confidentiality and compliance of private information, as emails are encrypted through Zix Corporation, a leading email encryption service provider.

3. Online Contact Form

If you prefer to communicate electronically, Bank Forward offers an online contact form on their website. Visit https://www.bankforward.com/contact to access the form. Fill in your contact details and provide a clear description of your query or concern. Bank Forward's customer service team will review your submission and respond promptly.

4. In-person Service

For a more personal interaction, you can visit any of Bank Forward's physical locations across North Dakota and Minnesota. Their branches are equipped with friendly staff who can assist you with various banking, insurance, investment, and tax-related matters. To find the nearest Bank Forward branch, visit https://www.bankforward.com/ and click on the "Locations & Phone Numbers" link.

5. FAQs and Self-help Resources

Before reaching out to customer service, it's always worth checking if the information you seek is available on Bank Forward's website. They maintain an extensive FAQ section that covers a wide range of topics. Additionally, Bank Forward provides online resources and tools to help customers manage their accounts efficiently. These resources include digital banking guides, educational articles, and calculators.

Conclusion

Contacting Bank Forward's customer service is convenient and straightforward, ensuring that customers receive the support they need promptly. Whether you prefer phone assistance, secure email communication, online forms, or in-person service, Bank Forward offers various channels to accommodate different communication preferences. If you're a Bank Forward customer and require assistance, don't hesitate to utilize these contact options to resolve your inquiries or concerns efficiently.