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How to Contact Axos Bank Customer Service

September 13, 2025Melissa Olson3 min read

How to Contact Axos Bank Customer Service

Axos Bank is an online-only bank that provides various banking services, including checking and savings accounts, mortgages, and personal loans. If you are an Axos Bank customer seeking assistance with your account or have questions, you can reach their customer service team through several methods.

Contacting Axos Bank Customer Service by Phone

For quick assistance, call Axos Bank customer service at 1-888-502-2967. Their representatives are available 24/7 to help with any inquiries or concerns you may have regarding your account.

Contacting Axos Bank Customer Service by Email

You can also contact Axos Bank through email. Send a message to customerservice@axosbank.com with details about your query or concern. A customer service representative will respond to your email as soon as possible. Keep in mind that response times may vary. For urgent issues, it is best to call.

Contacting Axos Bank Customer Service via Online Chat

If you prefer immediate assistance, Axos Bank offers online chat support. Visit their official website at www.axosbank.com and look for the "Contact Us" or "Chat" option. Click on the chat icon to connect with a customer service representative in real-time, allowing for quick resolution of your questions.

Contacting Axos Bank Customer Service by Mail

For non-urgent matters, you can contact Axos Bank customer service by mail. Write a letter detailing your concerns and send it to:

text
1Axos Bank
2P.O. Box 509127
3San Diego, CA 92150-9127

Response times for mail may be longer than other methods, so this option is recommended for less time-sensitive issues.

Axos Bank provides various ways for customers to contact their support team. You can reach out via phone, email, online chat, or traditional mail. For urgent inquiries, calling their hotline is the fastest option, while email and online chat are effective for non-urgent matters. Use these methods to ensure you receive the assistance you need from Axos Bank's customer service team.