How to Contact American Eagle Customer Service
American Eagle is a popular clothing brand that offers a wide range of trendy apparel and accessories for men and women. If you have any questions, concerns, or inquiries related to American Eagle products or services, the company provides various channels through which you can contact their customer service team. Here is a comprehensive guide on how to get in touch with American Eagle customer service.
1. Call American Eagle Customer Service
One of the most convenient ways to contact American Eagle customer service is by phone. The company offers multiple helpline numbers for different customer service needs. For general customer service questions and assistance, you can call 1-888-232-4535. This helpline is available to address your concerns and provide you with the necessary support.
If you have specific queries related to Aerie products, such as bras, underwear, and loungewear, you can reach out to the Aerie Product Customer Service team at 1-800-807-3783. Additionally, if you have inquiries about the Real Rewards Credit Card service or the Real Rewards Visa Credit Card, American Eagle has dedicated helpline numbers for these services as well. For the Real Rewards Credit Card, call 1-800-843-0875, and for the Real Rewards Visa Credit Card, call 1-866-913-6765.
2. Visit the American Eagle Website
The American Eagle website is a valuable resource for customers seeking assistance. The website provides an extensive Help section where you can find answers to frequently asked questions and browse through various topics related to American Eagle's products and services. To access the Help section, visit www.ae.com/us/en/content/help or www.ae.com/intl/en/content/help for international customers.
Within the Help section, you can explore different topics such as returns and refunds, shipping and delivery, product care, and more. If you cannot find the information you are looking for, American Eagle also offers live chat support. Simply click on the "LIVE CHAT" button to initiate a conversation with a customer service representative who can assist you in real time.
3. Send an Email to American Eagle Customer Care
If you prefer written communication or have a detailed inquiry, you can send an email to American Eagle's customer care team. The designated email address for customer care is [email protected]. Compose a detailed message explaining your query, and a customer service representative will respond to your email as soon as possible.
4. Check Complaints Board for American Eagle Outfitters
If you have a specific complaint or issue that needs to be addressed, you can visit www.complaintsboard.com/american-eagle-outfitters-b106438/contacts. This website provides contact information for American Eagle Outfitters, including a phone number (+1 888 232 4535) and mailing address (77 Hot Metal St., Pennsylvania, Pittsburgh 15203, United States). You can utilize these contact details to escalate your concerns or complaints directly to American Eagle's management.
Conclusion
Contacting American Eagle customer service is easy and convenient, thanks to their multiple communication channels. Whether you prefer phone calls, emails, live chat, or browsing through their comprehensive Help section, there are plenty of options available to address your questions and concerns. By reaching out to their customer service team, you can ensure a seamless shopping experience and get the assistance you need for any issues that may arise. Remember to keep the provided contact information handy for quick access whenever you require support from American Eagle's customer service team.