How to Contact Chico's FAS Customer Service and Their Return Policy

Chico's FAS is a popular women's clothing retailer offering stylish fashion options. If you have questions about your purchase or need help with their products, contacting customer service is the best way to get support. It's also essential to know their return policy for returning or exchanging items. This article provides information on how to contact Chico's FAS customer service and an overview of their return policy.

Contacting Chico's FAS Customer Service

Chico's FAS offers several ways to reach their customer service team. Whether you have inquiries about an order, need sizing assistance, or have product questions, here are the available contact options:

• Phone: For immediate assistance, you can call Chico's FAS customer service at 1-888-855-4986 during their operating hours. Have your order number or relevant information ready for a quick conversation.

• Email: You can also email the customer service team at [email protected]. Provide detailed information about your query. Response times may vary, so calling is recommended for urgent matters.

• Live Chat: Chico's FAS offers a live chat feature on their website. To access it, visit the Chico's FAS website and look for the "Contact Us" page. Click on the live chat option to connect with a representative in real-time.

Chico's FAS Return Policy

Knowing the return policy of any retailer is crucial for a smooth shopping experience. Chico's FAS has a clear return policy to guide you through returns or exchanges. Here are some key points to note:

• Timeframe: Customers can return or exchange items within 60 days of the original purchase date. This applies to both online and in-store purchases, so be sure to return items within this timeframe.

• Condition of Items: Returned items must be in their original condition—unworn, unwashed, and with all tags attached. Chico's FAS may refuse refunds or exchanges if items do not meet these standards.

• Original Payment Method: Refunds will be issued to the original form of payment used for the purchase. If you used a gift card or merchandise credit, the refund will be credited back to that same method.

• Free Returns: Chico's FAS allows free returns for online purchases. Use the pre-paid return shipping label included with your package to return items at no cost.

• In-store Returns: If you made an online purchase, you can return or exchange items at any Chico's FAS retail store. Bring the original packing slip or order confirmation email as proof of purchase.

• Final Sale Items: Items marked as "final sale" cannot be returned or exchanged. These items are indicated on the product page. Review the product details carefully to understand return eligibility.

Understanding and following Chico's FAS return policy ensures a smooth experience when returning or exchanging items that don't meet your expectations.