CCS Return Policy: Hassle-free Returns for a Worry-free Shopping Experience
CCS.com is a popular online retailer that specializes in skateboarding, snowboarding, and other action sports gear. With a wide range of products available, from apparel to footwear to accessories, they aim to provide customers with top-quality products from leading brands. In addition to their impressive range of products, CCS also boasts a customer-friendly return policy, ensuring a hassle-free and worry-free shopping experience.
At CCS, they understand that sometimes products may not meet your expectations or fit perfectly. With their hassle-free returns, you can shop confidently knowing that if you're not fully satisfied with your purchase, you have the option to return it.
To initiate a return, simply follow these steps:
- Log in to your CCS.com account.
- Go to your order history and select the item you wish to return.
- Fill out the returns form, providing all the required information.
- Print the prepaid return label provided by CCS.
- Package your item securely, including all original tags and packaging.
- Affix the prepaid return label to the package.
- Drop off the package at your nearest shipping location.
It's important to note that returns must be initiated within 30 days of receiving your order. Additionally, the item must be in new, unused condition to qualify for a full refund.
Exceptions to the Return Policy
While CCS strives to provide a seamless return experience, it's essential to be aware of a few exceptions to their standard return policy. The following items cannot be returned:
- Skateboards with grip tape applied.
- Underwear and socks for hygiene reasons.
- Customized or personalized items.
- Items marked as final sale.
If you have any concerns about returning any of these items, it's advisable to reach out to CCS customer service for further assistance. They can provide you with more information and guide you through the process.
CCS's Special Holiday Return Policy
During the holiday season, CCS offers an extended return period to accommodate gift-giving. For orders placed between November 1 and December 31, you have until January 31 of the following year to initiate a return. This generous extended return policy ensures that you and your gift recipients have ample time to decide if the products are the perfect fit.
Dedicated Customer Support
CCS values their customers and strives to provide excellent customer service. If you have any questions or concerns regarding returns or any other inquiries, their dedicated customer support team is readily available to assist you.
You can reach out to them through the following channels:
- Email: [email protected]
- Phone: 1-800-590-2738
Please note that customer service hours may vary, so be sure to check the CCS website for the most up-to-date information. Their team is knowledgeable and responsive, ensuring that your queries are addressed in a timely manner.
CCS.com prioritizes customer satisfaction by offering a hassle-free return policy. With a user-friendly returns process and an extended return period during the holiday season, CCS aims to provide a worry-free shopping experience. If you ever need assistance, their dedicated customer support team is just an email or phone call away. Visit CCS.com to explore their wide range of products and enjoy a seamless shopping experience today!