Cavender's Return Policy
Cavender's is a popular retailer that offers a wide range of Western and casual clothing, footwear, and accessories. Whether you're looking for a new pair of boots, a stylish hat, or some comfortable jeans, they have something for everyone. But what happens if your purchase doesn't quite meet your expectations? Here, we'll delve into Cavender's return policy and provide you with all the information you need to know before making a purchase.
General Return Policy
Cavender's offers a generous return policy that allows customers to return or exchange items within 30 days from the date of purchase. To be eligible for a return, the merchandise must be unworn, in its original packaging, and accompanied by the original receipt or packing slip. Additionally, the product should not show signs of damage or wear.
If you meet these criteria, you can return your purchase either in-store or by mail. To return an item in-store, simply visit any Cavender's location along with the receipt or packing slip. The refund will be issued back to the original form of payment, and the process will be hassle-free.
For those who prefer the convenience of online shopping, Cavender's also accepts returns by mail. To initiate an online return, follow these simple steps:
Start by visiting the Cavender's website at www.cavenders.com.
Navigate to the "Returns" section, usually located at the bottom of the homepage.
Click on the "Online Returns" link, which will direct you to a returns page.
Fill out the required information, including your order number, email address, and reason for the return.
Print the provided return shipping label and attach it to the package.
Drop off your return at a shipping carrier of your choice.
Once the return is received and processed, Cavender's will issue a refund to the original form of payment, minus any shipping charges or restocking fees, if applicable. It's important to note that the customer is responsible for the return shipping costs.
Special Holiday Return Policy
During the holiday season, Cavender's often extends their return policy to accommodate gift-giving. While specific details may vary each year, it is not uncommon for their holiday return policy to allow returns or exchanges up until a certain date in January. To ensure you have accurate information regarding their current holiday return policy, it is best to contact Cavender's customer service directly.
If you have any questions or concerns regarding Cavender's return policy, they have a dedicated customer service team ready to assist you. You can reach out to them through the following channels:
- Customer Service Phone Number: 1-844-283-6231
- Customer Service Email: [email protected]
Feel free to contact their customer service for any doubts you may have about the return process, specific guidelines, or any other related inquiries.
In conclusion, Cavender's offers a fair and customer-friendly return policy. You have the flexibility to return or exchange items within 30 days, either through in-store returns or online returns by mail. During the holiday season, they may have a special policy in place, so be sure to check directly with Cavender's or refer to their website for the most up-to-date information. Happy shopping and rest assured, if you're not satisfied with your purchase, Cavender's has you covered!